This role sits at the intersection of Customer Success, operations, and special projects for our B2C business.
As our organization continues to scale and evolve, we need strong Project Management skills to scale new products and processes across the CS organization.
We’re looking for a smart, independent operator who can combine stakeholder management, strategy, analytics, and Project Management execution. You will help define processes, metrics, and ways of working that let local teams operate consistently at global scale.
What makes this role exciting?
Our company has grown from a small startup into a global organization, and this role is central to the next phase of that journey. You will help ensure new products and process changes land in the local markets
This is a role for someone who enjoys solving ambiguous problems and leading with data, bringing structure to complexity, and making things happen across multiple stakeholders.