LocationADVENTHEALTH LAKE WALES; ADVENTHEALTH HEART OF FLORIDA
Work modeon-site
Typepart-time
SeniorityEntry
Company size10,000+ people
PostedOct 11, 2026 · 1d ago
Verified live2h ago
At a glanceSummarised by Seekless from the posting.
Must have15
High School Grad or Equiv
Customer Experience acumen and professionalism
Ability to read accurately and comprehend, write clearly, and follow simple directions
Ability to read, interpret, and apply safety rules, penal codes, vehicular codes, reports, memos, communications, policies, and other required written materials
Ability to actively listen and communicate effectively through clear speech, and hearing
Ability to safely operate vehicles, equipment, and communication devices and perform all aspects of the job safely without imposing risk to self and/or others
Computer literacy with ability to use basic hospital applications and information management systems as required
Good critical thinking skills, and ability to set and quickly reset priorities
Able to work and train in an environment with occurring periods of crisis and stress
Ability to recognize faces
Ability to maintain confidentiality in all matters pertaining to patients, visitors and/or employees
Ability to work independently within a team-oriented environment; ability to work closely with medical and nursing staff
Ability to identify recurring operation issues, collaborate with leadership to problem solve and develop solutions, and work with the team on implementation of change
Exceptional customer service skills and the ability to diplomatically handle stressful situations
Basic computer skills including, but not limited to, Windows, Word, and Excel
Nice to have5
Fully bi-lingual in English and Spanish, or any of the following languages: Portuguese, Creole, Vietnamese, French, German, Russian, Arabic, and Korean
Interpersonal/customer service skills/qualities: Positive attitude, warm friendly, approachable, genuinely caring, and compassionate, and professional
Dependable, self- motivated and adaptable to varying work environments
Florida Level 2 background screening, including fingerprinting, as required by state law
Skills
Windows
Word
Excel
Benefits
Health insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
Paid time off
403(b) retirement plan
Parental leave
Career development
Wellness resources
Mental health resources
Pet benefits
Our promise to you:
Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
All the benefits and perks you need for you and your family:
•
Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
•
Paid Time Off from Day One
•
403-B Retirement Plan
•
4 Weeks 100% Paid Parental Leave
•
Career Development
•
Whole Person Well-being Resources
•
Mental Health Resources and Support
•
Pet Benefits
Schedule:
PRN
Shift:
Day (United States of America)
Address:
410 S 11TH ST
City:
LAKE WALES
State:
Florida
Postal Code:
33853
Job Description:
•
Serves as the initial greeter to all patients, visitors, and employees entering the facility.
•
Screens persons entering the facility in accordance with organizational protocols.
•
Creates and issues visitor badges to people entering the facility.
•
Anticipates customer needs and utilizes problem-solving skills to find solutions to difficult situations.
•
Monitors the immediate environment and reports any suspicious activity, crimes, and safety irregularities to campus security.
•
Assists during emergencies including fire, natural disasters, health-related situations, and infant abductions.
•
Upholds visitation guidelines and other applicable procedures, guidelines, and restrictions as necessary.
•
Uses computer skills to assist guests, patients, and healthcare team with appropriate information.
•
Maintains up-to-date and thorough knowledge of associated phone numbers for the main hospital and/or ancillary locations, as applicable.
•
Performs other duties as assigned.
Knowledge, Skills, and Abilities:
•
Customer Experience acumen and professionalism. [Required]
•
Ability to read accurately and comprehend, write clearly, and follow simple directions. [Required]
•
Ability to read, interpret, and apply safety rules, penal codes, vehicular codes, reports, memos, communications, policies, and other required written materials. [Required]
•
Ability to actively listen and communicate effectively through clear speech, and hearing. [Required]
•
Ability to safely operate vehicles, equipment, and communication devices and perform all aspects of the job safely without imposing risk to self and/or others. [Required]
•
Computer literacy with ability to use basic hospital applications and information management systems as required. [Required]
•
Good critical thinking skills, and ability to set and quickly reset priorities. [Required]
•
Able to work and train in an environment with occurring periods of crisis and stress. [Required]
•
Ability to recognize faces. [Required]
•
Ability to maintain confidentiality in all matters pertaining to patients, visitors and/or employees. [Required]
•
Ability to work independently within a team-oriented environment; ability to work closely with medical and nursing staff. [Required]
•
Ability to identify recurring operation issues, collaborate with leadership to problem solve and develop solutions, and work with the team on implementation of change. [Required]
•
Exceptional customer service skills and the ability to diplomatically handle stressful situations [Required]
•
Basic computer skills including, but not limited to, Windows, Word, and Excel. [Required]
•
Fully bi-lingual in English and Spanish, or any of the following languages: Portuguese, Creole, Vietnamese, French, German, Russian, Arabic, and Korean. [Preferred]
•
Interpersonal/customer service skills/qualities: Positive attitude, warm friendly, approachable, genuinely caring, and compassionate, and professional. [Preferred]
•
Dependable, self- motivated and adaptable to varying work environments. [Preferred]
Education:
•
High School Grad or Equiv [Required]
Work Experience:
Nice to have
•
Customer service management experience [Preferred]
Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law.
Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse:
https://info.flclearinghouse.com/
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.