At a glanceSummarised by Seekless from the posting.
Must have5
Previous experience in hotel operations, front office, or a similar supervisory role
Genuine passion for customer service
Excellent communicator with strong interpersonal skills
Enthusiastic, self-motivated and positive individual
Immaculate presentation and professional grooming standards
Eligibility1
Flexibility to work on a rotating roster, including weekends and public holidays
Benefits
Professional development
Discounted hotel stays
Subsidised health insurance
We Put the World on Vacation
Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
How You’ll Shine
Joining a dynamic, vibrant and customer focused team you will provide and maintain a high standard of service while ensuring that our customers are satisfied with their experience. We are seeking an energetic, passionate, and motivated person with great customer service skills and food preparation experience to join the team as a Night Manager at The Peppers Manly & Club Wyndham Manly.
How You’ll Be Rewarded
Build your career with a value driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include:
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Professional development funding
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Discounted hotel stays across Australia, Fiji, New Zealand
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Subsidised private health cover*
How You’ll Shine
To actively contribute to the global company vision to put the world on vacation by taking responsibility of all after hour operations for Resort and Reception, including security patrols, public area cleaning, front office tasks and after hour owner requests. Responsibilities include but are not limited to:
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Overnight operations of the front desk
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Provide customer service for guest arrivals, departures and phone enquiries
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Ensure professionalism and accuracy with information and billing during arrival and departure
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Public area cleaning and after hour owner requests
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Follow procedures for cash and security on front desk
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Conducting daily hotel audit including balance of revenue and payments from all hotel outlets
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Reception duties including check-in, check-out.
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Maintaining hotel security and safety
What You’ll Bring
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Previous experience in hotel operations, front office, or a similar supervisory role
•
Genuine passion for customer service
•
Excellent communicator with strong interpersonal skills
•
Enthusiastic, self-motivated and positive individual
•
Immaculate presentation and professional grooming standards
•
Flexibility to work on a rotating roster, including weekends and public holidays
Where Memories Start with You
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We’re always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
Legal
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [email protected], including the title and location of the position for which you are applying.