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Northern Trust

Corporate Communications Operations Specialist

Salary$68k – $112k
LocationChicago, IL
Work modehybrid
Typefull-time
SeniorityMid
DepartmentCorporate Communications
EquityIncluded
Company size10,000+ people
PostedSep 22, 2026 · 2w ago
Verified live5h ago
At a glanceSummarised by Seekless from the posting.
Must have10
Knowledge of internal communications channels, publishing platforms, and email distribution systems
Experience supporting intranet, newsletter, digital signage, or communications technology platforms
Strong troubleshooting, problem-solving, and customer support skills
Excellent organizational skills with the ability to manage multiple priorities and deadlines
Strong attention to detail and commitment to accuracy
Proficiency in Microsoft 365 applications and communications technologies
Experience creating and editing visual assets using Figma or comparable design tools
Ability to analyze engagement data and translate findings into actionable insights
Strong collaboration and relationship-building skills
Excellent written and verbal communication abilities
Eligibility1
Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future
Skills
Microsoft 365
Figma
Benefits
Retirement benefits (401k and pension)
Health and welfare benefits (medical, dental, vision, spending accounts and disability)
Paid time off
Parental and caregiver leave
Life & accident insurance
Voluntary and well being benefits
Discretionary bonus program
About Northern Trust
As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions.
Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide.
With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.
About the role
Role/Department: Corporate Communications Operations Specialist/Corporate Communications
The Corporate Communications Operations Specialist supports the enablement, delivery and administration of enterprise internal communications channels. This role manages communications technology, publishes and distributes content, maintains digital communication tools, creates visual assets, provides user support and training, and develops reporting that helps measure channel effectiveness and audience engagement.
The key responsibilities of the role include:
• Manage, administer and maintain internal communications platforms and tools.
• Manage email distributions, audience lists, system access, and delivery processes.
• Provide user training, technical support, and troubleshooting for communications technologies.
• Build, test, edit, and distribute enterprise communications across multiple channels.
• Review, edit, approve, and publish content for internal communication channels.
• Maintain intranet site navigation, featured content, alerts, and other digital channel components.
• Coordinate updates to enterprise and location-specific digital signage.
• Support the implementation, governance, and adoption of communications technologies and standards.
• Produce and distribute recurring corporate newsletters, including formatting, quality assurance, and publication.
• Create, edit, and resize visual assets and templates using design tools such as Figma.
• Partner with business stakeholders to develop communication materials that align with brand standards and channel requirements.
• Maintain communication resources, templates, and content repositories.
• Compile, analyze, and report on communications performance metrics, including email engagement, intranet activity, newsletter results, and event participation.
• Identify opportunities to improve processes, user experience, operational efficiency, and channel effectiveness.
• Collaborate across Corporate Communications, Technology, Workplace Services, Human Resources, and business teams to support strategic communications initiatives.
Skills/Qualifications:
• Knowledge of internal communications channels, publishing platforms, and email distribution systems.
• Experience supporting intranet, newsletter, digital signage, or communications technology platforms.
• Strong troubleshooting, problem-solving, and customer support skills.
• Excellent organizational skills with the ability to manage multiple priorities and deadlines.
• Strong attention to detail and commitment to accuracy.
• Proficiency in Microsoft 365 applications and communications technologies.
• Experience creating and editing visual assets using Figma or comparable design tools.
• Ability to analyze engagement data and translate findings into actionable insights.
• Strong collaboration and relationship-building skills.
• Excellent written and verbal communication abilities.
Working Model: Hybrid
We have a balanced hybrid working model to ensure you get the flexibility you need, and the successful candidate will spend their time between working in the office and working from home.
Salary Range:
$67,500 - 111,500 USD
Benefits
Salary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension), health and welfare benefits (medical, dental, vision, spending accounts and disability), paid time off, parental and caregiver leave, life & accident insurance, and other voluntary and well-being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component.
Work Authorization
Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Northern Trust will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa).
Working with Us
As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve.
Philanthropy is deeply rooted in Northern Trust’s history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities.
Reasonable Accommodation
Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at [email protected], or alternatively you can discuss your individual requirements with the recruiter you are working with.
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