Job Responsibilities:
• Maintains accurate and up-to-date data, electronic and physical files for underwriting records, policies, and endorsements. Documents underwriting decisions via automated desktop systems and tools.
• Supports the collection, validation, and organization of data related to insurance applications and underwriting submissions.
• Coordinates the renewal process by gathering necessary information, preparing renewal documents, and assisting in client communications.
• Coordinates with others to manage production activities such as submissions, quotes, declines, binds, issuance, etc. to provide accurate, timely, and quality service to clients.
• Underwrites individual insurance applications for Property and Casualty coverage, applying established guidelines for policy issuance, considering both standard and substandard criteria.
• Ensures that underwriting activities adhere to company policies, industry regulations, and compliance standards.
• Assists in internal and external audits by providing documentation and information related to underwriting activities.
• Collaborates with underwriting teams to relay information, coordinate tasks, and support the overall underwriting process.
• Communicates with clients, brokers, and underwriters to gather additional information, clarify details, and address inquiries regarding underwriting submissions.
• Delivers excellent customer service by addressing inquiries, resolving issues, and ensuring a positive experience for clients and stakeholders.
Work Experience and Education:
• A minimum of 6 months of experience in Underwriting coordination, Administrative Support or Customer service roles in insurance industry is preferred.
Licenses & Certifications:
• Must meet minimum requirements for state P&C and/or surplus line licenses.