Business Operations Coordinator (Behavioral Health), full time, days
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Before you apply
LocationHolland, MI
Work modeon-site
Typefull-time
SeniorityMid
Experience3–5 yrs
Company size501–1,000 people
PostedOct 19, 2026 · 2w ago
Verified live13h ago
At a glanceSummarised by Seekless from the posting.
High school diploma/GED required
3-5 years medical office experience required
Maintains competence in E-clinical works as a superuser
Bachelors degree preferred
Knowledge of medical office operations, billing practices, physician and clinical staff credentialing preferred
Skills
E-clinical works
Hiring process
CURRENT HOLLAND HOSPITAL EMPLOYEES- Please apply through Find Jobs from your Workday employee account.
About the role
The Business Operations Coordinator works under the direction of the Practice/Program Manager overseeing and assisting with the day-to-day operations of the Physician office. Assists the Practice/Program Manager with coordinating, implementing and evaluating current practices to promote high-quality, cost-effective care; ensures focus and emphasis on enhancing patient and staff satisfaction; performs other duties as assigned.
Employment Type: Full Time (80 hours every two weeks)
Shift: 8am-4:30pm, occasional evenings required
Weekly Scheduled Hours: 40
Weekend Frequency: N/A
Qualifications:
- High school diploma/GED required
- Bachelors degree preferred
**- 3-5 years medical office experience required
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Knowledge of medical office operations, billing practices, physician and clinical staff credentialing preferred**
Human Resources Management:
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Participates in the development of a staffing plan and hiring of administrative and clinical support staff
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Oversees the employee appraisal system that assures optimal workforce capabilities, training needs, timely feedback and effectively addresses employee problems and concerns
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Serves as mentor and resources for administrative and clinical support staff.
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Ensures compliance with federal and state regulations by implementing and monitoring personnel policies and procedures to protect employees and the organization.
Scheduling/Staffing Support:
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Manages staff and physicians schedules for practices assigned.
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Assists in the scheduling template development to assure maximum productivity of physicians and staff.
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Participates in the onboarding of new staff and physicians.
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Provides requested physician support with special projects.
Operations:
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Oversees information systems needs to assure resources support and improve business processes.
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Prepares for and addresses requirements for accreditation and audits by establishing a system to monitor licensure, credentialing, and re-certification to ensure regulatory compliance and continuity of service.
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Collaborates with clinical and business staff in the development of policies, procedures, programs, protocols, and systems that will establish and improve the practice effectiveness and quality of patient care .
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Collaborates with hospital facilities staff to periodically evaluate facility capabilities in order to meet the ongoing operational needs of the organization.
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Serves as a site liaison with various Holland Hospital departments to insure smooth operational flow.
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Maintains competence in E-clinical works as a superuser.
Financial Management/Quality:
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Assists in the preparation of the budget including monitoring productivity, identifying and implementing cost improvement initiatives and variance reporting.
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Ensures that obligations to vendors and suppliers are met, establishes a system of checks and balances that minimize the risk of financial loss and ensure organizational integrity.
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Manages front office deposits and balancing.
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Runs monthly reports as requested which include registries, timesheets, provider update reports, facility visit reports.
Project Coordination:
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Provides energetic and enthusiastic project coordination.
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Establishes communication and project reporting mechanisms.
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Proactively engages customers to manage expectations and obtain satisfaction feedback.
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Facilitates project teams meetings and/or communicates with larger audiences.
Legal
Holland Hospital is an Equal Opportunity Employer, please see our EEO policy