At Amplify Health, we’re looking for individuals with ambition, resilience and passion for healthcare, insurance, wellness and digital technology. As a fast-growing business with the ambition of making people and communities across Asia healthier, we have exciting career opportunities available to help us achieve our vision.
About the role
Reporting to the Head of Strategic Partnerships, the Lead, Strategic Partnerships (Hong Kong) role is responsible for the end-to-end ownership of our most strategic customer relationships, ensuring multi-year growth, renewal health, and expansion across our portfolio.
Today, this role is pivotal in ensuring AIA maximises the value of our technology ecosystem, delivering innovative, data-driven solutions that enhance operational efficiency and business outcomes.
Key Outcomes
To be successful in this role, you will need to deliver the following key outcomes for specific accounts:
Responsibilities
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Delivery of agreed products being deployed.
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Demonstrate financial impact of Amplify Health products for our customers.
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Improve client satisfaction score year-on-year.
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Deepen client engagement and identify areas for growth and product expansion.
Responsibilities
Overall ownership of P&L for customer account
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Own and deliver revenue & cost targets ensuring sustainable business performance.
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Lead commercial negotiations, structuring agreements that balance value creation with risk appetite.
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Track and report on account performance.
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Identify and capitalize on opportunities to expand Amplify Health product usage and coverage.
Manage executive relationships and escalations
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Cultivate and maintain strong, trust-based relationships with executive-level stakeholders, positioning Amplify Health as a strategic partner that support customer objectives.
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Develop a long-term account strategy for the customer, ensuring alignment with their business objectives, digital transformation roadmap, and Amplify Health’s growth ambitions.
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Facilitate regular executive reviews and strategic planning sessions to ensure alignment and continuous improvement, i.e. Monthly SteerCo.