Banquet Captain | Art Ovation Hotel Sarasota
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Before you apply
LocationSarasota, FL, United States
Work modeon-site
SeniorityLead
Experience1+ yrs
DepartmentBanquet
Company size1,001–5,000 people
First seenOct 22, 2026 · 2w ago
Verified live8h ago
At a glanceSummarised by Seekless from the posting.
Minimum of one year of experience in hotel banquet operations
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to satisfactorily communicate with guests, management, and co-workers to their understanding
High school graduate or equivalent
ServSafe and/or food safety training
Alcohol awareness training (such as TIPS)
Ability to write routine reports and correspondence
Ability to accurately compute mathematical calculations and use required measurement tools
Knowledge of local activities and attractions appropriate for clientele
Ensures compliance with and completion of all daily operational procedures by the Banquet Department
Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications
Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department
Responsible for responding and handling all guest related issues pertaining to the department
Ensures communication with Director of Banquets & staff
Prior supervisory experience preferred
Some college preferred
Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations
Responsibilities
•
Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company’s business operations.
•
Ensures compliance with and completion of all daily operational procedures by the Banquet Department.
•
Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications.
•
Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department.
•
Responsible for responding and handling all guest related issues pertaining to the department.
•
Ensures communication with Director of Banquets & staff.
•
Other duties as assigned.
Responsibilities
The Banquet Captain assists in all aspects of the department and must also direct, implement and maintain a service philosophy which serves as a guide for respective staff while emphasizing the importance of quality customer service. Responsibilities may include training employees; planning, assigning, and directing work; addressing complaints and resolving problems.
Qualifications
•
Minimum of one year of experience in hotel banquet operations; prior supervisory experience preferred.
•
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
•
Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
•
High school graduate or equivalent, some college preferred.
•
ServSafe and/or food safety training.
•
Alcohol awareness training (such as TIPS).
•
Ability to write routine reports and correspondence.
•
Ability to accurately compute mathematical calculations and use required measurement tools.
•
Knowledge of local activities and attractions appropriate for clientele.
Shaner Hotel Group
Shaner Hotels is one of the hospitality industry’s leading award-winning hotel owner-operators and management companies. Our growing portfolio includes more than 70 full-service, select-service, extended-stay, and resort properties, representing over 8,000 guest rooms across 14 states and three countries.
We proudly partner with many of the world’s most recognized hospitality brands, as well as distinctive independent hotels, delivering exceptional guest experiences and operational excellence across every property.
Beyond hotel management, Shaner Hotels provides a comprehensive range of hospitality services for investors, hotel owners, and brand partners, including hotel development, design and construction, revenue management, e-commerce, sales and marketing, human resources, accounting, and operational support.
Whether you’re joining one of our hotels or our corporate team, you’ll become part of an organization committed to innovation, professional growth, and delivering outstanding hospitality. At Shaner Hotels, we invest in our people and provide opportunities to build rewarding careers across every area of the hospitality industry.