LocationMYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara
Work modeon-site
Typefull-time
SenioritySenior
Company size10,000+ people
First seenOct 8, 2026 · 3d ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
Must have10
Acquisition of net new accounts for Support Services
Prior experience in net new or acquisition sales is mandatory
Achieve revenue-based quotas
Evaluate customer needs and propose potential solutions
Manage sales territory and achieving monthly quotas
Negotiate in tough situations
Identify risk and barriers to success; develop contingency plans
Identify opportunities for additional product or service sales
Use data to help influence buying process
Work with a team and report directly to a Sales Manager
Job Title:
About the role
Sr. Specialist, Account Manager (Advisor)
Responsibilities
Job Description
The Senior Account Manager is responsible for acquisition of net new accounts for Support Services and overseeing the management of complex client accounts and developing processes to ensure favorable relationships with clients, meeting their operational needs. Responsible for identifying or covering high propensity accounts to acquire for Support Services, qualify the opportunities and develop solutions for customers who do not have Support contracts or white space acquisition. The Senior Account Manager calls upon client customers to assess areas of opportunity, propose relevant solutions to drive new service contracts for customers, or convert customers to different services when applicable.
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This job is to focus on driving net new sales, prior experience in net new or acquisition sales is mandatory.
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Ensure that client’s customers are satisfied with our client’s services and resolve escalated issues
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Achieve revenue-based quotas based on successful management of client accounts and supporting processes to meet operational needs and growth goals
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Evaluate our client’s customer needs and propose potential solutions
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Be a single contact for our client’s customer
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Use data to fix customer concerns/roadblocks prohibiting satisfaction
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Manage external competitive pressures and handle objections
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Work with multiple partners, building relationships with decision-makers at all levels
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Manage sales territory and achieving monthly quotas
•
Negotiate in tough situations
•
Identify risk and barriers to success; develop contingency plans
•
Identify opportunities for additional product or service sales
•
Use data to help influence buying process
•
Work with a team and report directly to a Sales Manager
Location:
MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara