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RELX

Customer Engagement Analyst I

LocationIloilo
SeniorityEntry
Company size10,000+ people
PostedJun 4, 2026 · 4mo ago
Verified live4h ago
At a glanceSummarised by Seekless from the posting.
Must have11
Makes outbound sales contact (including cold calling) and pursues sales leads to develop a portfolio of buying customers
Accepts orders, closes sales, maintains customer records and completes required documentation
Identifies and qualifies prospective customers and records sales prospecting activity in computer-based tracking systems
Bachelor's degree or has completed 2 years level in College without back subjects or incomplete units
Excellent communication skills
Proven experience in conducting outbound calls
Skilled in handling professional business email correspondence
Proficient in utilizing Salesforce for CRM and sales operations
Strong customer service experience
Demonstrated experience in account management
Ability to quickly learn and apply enterprise AI tools and technologies to support technical workflows and business objectives
Nice to have1
Background in sales is preferred
Eligibility2
We are an equal opportunity employer
We never request money or banking details from job applicants
Skills
Salesforce
AI tools
Responsibilities
•
Makes outbound sales contact (including cold calling) and pursues sales leads to develop a portfolio of buying customers
•
Accepts orders, closes sales, maintains customer records and completes required documentation
•
Identifies and qualifies prospective customers and records sales prospecting activity in computer-based tracking systems
•
May have an assigned product line that may overlap other sales teams’ territories
•
May have an individual or team sales quota and is likely to have a target earnings bonus or sales incentive opportunity
Qualifications:
•
Bachelor’s degree or has completed 2 years level in College without back subjects or incomplete units
•
Excellent communication skills
•
Proven experience in conducting outbound calls
•
Skilled in handling professional business email correspondence
•
Proficient in utilizing Salesforce for CRM and sales operations
•
Background in sales is preferred
•
Strong customer service experience
•
Demonstrated experience in account management
•
Ability to quickly learn and apply enterprise AI tools and technologies to support technical workflows and business objectives.
Benefits
We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.
Hiring process
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.
Legal
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Please read our Candidate Privacy Policy.
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights.
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