Lead Retail Associate/Lead - Full Time - Nike Store Durban
LocationDurban, South Africa
Work moderemote
Typefull-time
SeniorityLead
Company size10,000+ people
PostedOct 8, 2026 · 4d ago
Verified live3h ago
At a glanceSummarised by Seekless from the posting.
Must have4
Grade 12 certificate
Ability to manage a small team of peers
Effective communicator, brand ambassador, and collaborative teammate
Demonstrated ability to apply product sales techniques
Nice to have1
Customer service and/or retail experience
Eligibility1
Flexible with scheduling and available to work retail hours (40 hrs FULL TIME), which may include day, evening, weekends, and/or holidays
Benefits
Employee discount
Performance bonus
About the role
Nike Durban is looking for a Retail Lead (40 hours) to join our team and provide world class service to the consumer:
What you bring:
Join the NIKE, Inc. team! As a Lead, you will be responsible for delivering exceptional consumer service and ensuring a premium brand experience to our consumers. You will coordinate, coach, and motivate the employees in your area while maintaining an excellent work atmosphere. You will support the management of the daily business in your area to achieve sales targets, including digital services, visual merchandising, sales floor, and promotional campaigns. You will identify and solve problems in partnership with your store leadership and be a brand ambassador for NIKE’s initiatives. You will also ensure the store complies with all NIKE standards and guidelines.
Our Leads specialize in one business area but will support cross-functionally
1. COMMERCIAL: You will support a team that can deliver efficient receiving of product, inventory accuracy to visual presentation standards, and make timely monthly initiative launches
2. ATHLETE EXPERIENCE: You will ensure the team is equipped to deliver the highest quality athlete experience.
3. CONSUMER EXPERIENCE: You will lead by example and deliver our sales floor service to bring the consumer journey to life.
What you get:
•
One of the best compensation and benefits packages in the industry
•
Opportunity for monthly performance-based incentive
•
A supportive team that values Diversity, Equity & Inclusion
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A career at a company at the forefront of the sports and fashion industry.
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Generous online and in-store employee discounts and a brand-new NIKE outfit for you to sport with your teammates on the sales floor.
Qualifications
•
Grade 12 certificate.
•
Customer service and/or retail experience preferred.
•
Ability to manage a small team of peers.
•
Effective communicator, brand ambassador, and collaborative teammate.
•
Demonstrated ability to apply product sales techniques.
•
Flexible with scheduling and available to work retail hours (40 hrs FULL TIME), which may include day, evening, weekends, and/or holidays, based on department and store/company needs.