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FU
Fuku
Student Services Executive
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Tailor resume
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Location
Singapore, Singapore, Singapore
Work mode
on-site
Type
full-time
Company size
1,001–5,000 people
First seen
1w ago
Last seen
5h ago
About the role
Job Description:
Responsibilities
•
Administer students’ admission, withdrawal, course completion, and attendance tracking.
•
Manage the front desk, attending to walk-in customers, students’ enquiries, feedback, complaints, and requests.
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Respond to email and phone enquiries related to courses.
•
Coordinate various school administrative matters between different departments.
•
Provide assistance to the Dean and Lecturers as needed.
•
Assist in ad-hoc departmental responsibilities such as student events and outreach, Student Orientation, Graduation Ceremony, etc., when required.
•
Engage with students by checking on their well-being and showing care and concern.
•
Serve as the primary contact point for students.
•
Perform any other duties as assigned.
Requirements
Job Requirements:
•
Minimum Diploma or equivalent qualification.
•
Preferably 1-2 years of relevant working experience in an academic institution; entry-level candidates are also welcome.
•
Good track record in the service industry, with a passion for customer service and achieving excellence in customer satisfaction.
•
Strong interpersonal and communication skills, both verbal and written.
Benefits
Salary Range:
•
$2,000 - $3,000
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