Actively seek out and engage potential customers to expand the client base through cold calling and outbound sales activities.
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Attend to sales enquiries across multiple platforms, including WhatsApp, phone calls, and email.
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Create customer orders in the admin system and coordinate appointment scheduling via Handyman apps.
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Prepare and issue quotations based on updates from the operations team.
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Follow up on quotations and convert enquiries into confirmed sales.
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Introduce the company portfolio and promote in-house services to customers.
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Coordinate with the operations team to address customer enquiries and clarify job scope or quotations.
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Build and maintain strong relationships with customers and clients.
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Work closely with operations to ensure smooth service delivery and customer satisfaction.
Requirements
Job Requirements:
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Minimum 1–2 years of experience in Sales Coordination, Sales Support, Customer Service, or Sales Executive role.
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Candidates with experience in Construction, Handyman Services, Renovation, Facilities Management, Maintenance Services, or related service industries will be preferred.
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Experience in preparing quotations, coordinating service schedules, and handling customer enquiries is an advantage.
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Comfortable with cold calling and customer engagement.
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Willing to learn and possess a positive attitude.
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Able to work independently and collaboratively in a fast-paced environment.