• Provide support to the Sr. investigator in operationalizing and continuous improvement of the Insider Risk and Compliance Program.
• Discuss Insider Risk and Compliance objectives in all relevant conversations with Concentrix Account leadership – TLs, SMEs, HR focal, DPEs, etc.
• Prepare metrics, reporting, and maintain governance trackers for all work areas.
• Ensure daily/weekly/monthly reporting on all work activities; follow up regularly with businesses for action plan closures.
• Drive the highest Integrity and Ethical standards across the staff and the organization during all interactions.
• Ensure innovation is part of the risk remediation in Accounts, through technology or tools when applicable.
• Participate in assigned GSAs/NNIs for the site or accounts.
• Identify risk areas as well as document and maintain artefacts for reviews conducted.
• Document corrective and preventive measures and draft NNI/GSA reports.
• Conduct analysis of operational data to identify trends, root causes of business issues, and/or opportunities.
• Actively mentor Insider Risk and Compliance team’s less tenured employees.
• Conduct security attestations (as required) for assigned Accounts or sites.
• Drive risk closures for assigned sites or Accounts – for Non-Strategic Accounts, drive open risk findings to closure for NNIs, Investigations and GSAs; for Strategic Accounts, discuss risk findings/observations with BISOs.
• Escalate operational issues in a timely manner following the escalation path.
• Actively participate and provide support to investigative actions like log correlation, floor walk, etc.
• Lead assigned investigations.
• Maintain relevant records retention, legal, HR, Privacy guidelines for all activity.
• Assist in preparing education materials as and when necessary.