Expectations/ Requirements:
-6+ years of experience in Sales Training, Learning & Development, or Training Delivery within Banking, NBFC, Fintech, or Lending domains.
-The ideal candidate will be responsible for enhancing product knowledge, sales capabilities, and process adherence through engaging learning interventions and continuous coaching initiatives.
-Design and deliver training programs for sales teams on lending products, sales processes, compliance requirements, and operational procedures.
-Develop and maintain training content, including presentations, training manuals, SOPs, assessments, and e-learning modules.
-Conduct classroom, virtual, and field-based training sessions to ensure effective knowledge transfer and skill development.
-Collaborate with business stakeholders and subject matter experts to create practical and engaging learning experiences aligned with business objectives.
-Evaluate trainee performance through assessments, feedback, and performance tracking to identify learning gaps and improvement areas.
-Provide ongoing coaching and mentoring to sales teams to improve productivity, customer handling, and conversion effectiveness.
-Monitor training effectiveness and recommend enhancements to training methodologies, content, and delivery mechanisms.
-Ensure all training programs remain aligned with organizational goals, regulatory guidelines, and evolving business requirements.