LocationESP Barcelona - C/ de la Selva de Mar, 129
Typefull-time
SeniorityLead
Company size10,000+ people
First seenOct 10, 2026 · 1d ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
Must have16
Effectively enable the sales process for a client’s products and services for an assigned territory/client
Manage relationships with important channel partners
Support a team to drive sales through channel partners
Improve customer retention and revenue growth for an established customer base while providing accurate weekly/monthly/quarterly sales forecasts
Achieve defined metrics by promoting the sale of products and services to a portfolio of strategic channel engagement partners
Conduct monthly/quarterly consultative reviews and health checks analyzing our needs
Create talk tracks specifically related to customer health and use predictive data to identify 'at-risk' customers
Maintain overall health of channel, ensuring high satisfaction levels, with constant evaluation of channel experience and use feedback to make improvements
Manage all channel escalations and coordinate delivery of prompt and successful resolution, while maintaining communication to client and our teams
Guide calls with channel partner to share best practices, promote channel programs and strategic growth opportunities to expand business
Create and deliver training to the sales team, sharing important insights and promoting the unique value and benefits of products
Manage high volume of customer contacts through phone and email each day
Work with cross-functional teams and management to improve sales processes and achieve a positive customer experience
Maintain a high level of CRM hygiene to ensure all relevant data is captured
English (fluent)
Italian (fluent)
Nice to have1
May potentially attend vendor events
Skills
CRM
Job Title:
About the role
Partner Success Leader
Job Description
The Senior Partner Specialist is responsible for effectively enabling the sales process for a client’s products and services for an assigned territory/client. Responsibilities are focused on managing relationships with important channel partners, as well as supporting a team to drive sales through channel
partners.
Responsibilities
•
Improve customer retention and revenue growth for an established customer base while providing accurate weekly/monthly/quarterly sales forecasts
•
Achieve defined metrics by promoting the sale of products and services to a portfolio of strategic channel engagement partners
•
Conduct monthly/quarterly consultative reviews and health checks analyzing our needs
•
Create talk tracks specifically related to customer health and use predictive data to identify ‘at-risk’ customers
•
Maintain overall health of channel, ensuring high satisfaction levels, with constant evaluation of channel experience and use feedback to make improvements.
•
Manage all channel escalations and coordinate delivery of prompt and successful resolution, while maintaining communication to client and our teams
•
Guide calls with channel partner to share best practices, promote channel programs and strategic growth opportunities to expand business
•
Create and deliver training to the sales team, sharing important insights and promoting the unique value and benefits of products
•
Manage high volume of customer contacts through phone and email each day
•
Work with cross-functional teams and management to improve sales processes and achieve a positive customer experience
•
Maintain a high level of CRM hygiene to ensure all relevant data is captured