• Oversee and optimize operational projects delivery from initiation to completion.
• Coordinate between different departments to ensure smooth workflow and project execution.
• Track and effectively report project timelines, deliverables, risks, and operational KPIs.
• Develop and improve operational processes, policies, and workflows.
• Ensure operational efficiency and continuous process optimization.
• Prepare operational reports, dashboards, and status updates for management.
• Collaborate with management on strategic operational planning and execution.
• Support resource planning and task allocation across teams.
• Identify operational bottlenecks and propose practical solutions.
• Monitor project budgets, operational costs, and resource utilization.
• Ensure alignment between operational execution and business objectives.
• Handle stakeholder communication and maintain strong coordination with internal and external parties.
• Support crisis management and operational escalations when needed.