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At a glanceSummarised by Seekless from the posting.
Must have23
1–3 years of experience in a laboratory or data center environment
Hands-on experience with equipment rack and stack
Hands-on experience with network cabling
Hands-on experience with device auditing
Basic networking knowledge
Experience with VMware
Experience with Windows administration
Experience with Linux administration
Strong organizational skills
Ability to manage ticket queues and respond to requests within SLA requirements
Basic network troubleshooting skills
Basic experience working with firewalls
Basic VMware administration including powering VMs on/off
Basic experience with CentOS, Ubuntu, or other Linux distributions
Strong understanding of copper and fiber-optic cabling
Experience with fiber and copper cable installation and management in a data center environment
Strong understanding of patch panels and cable connections
Ability to identify and manage different cable types and connections
Familiarity with SSL VPN, RDP, VNC, and remote-access technologies
Ability to SSH and console into network devices
Understanding of basic power and cooling requirements in a lab/data center
Strong written and verbal communication skills
Ability to understand and prioritize work according to SLA requirements
Nice to have1
Hands-on experience with Cisco and/or Arista switches
Eligibility2
Ability to lift equipment weighing 50+ lbs.
Follow proper safety and equipment-handling procedures
Skills
VMware
Windows
Linux
SSL VPN
RDP
VNC
View Client
SSH
Cisco switches
Arista switches
CentOS
Ubuntu
firewalls
Title: Lab Technician
Location: Santa Clara, CA(Onsite)
Type: 6+ Month Contract
Rate: $Open /hr.
Job Summary
We are seeking a Lab / Data Center Technician with 1–3 years of experience in a laboratory or data center environment. The ideal candidate will have hands-on experience with equipment rack and stack, network cabling, device auditing, basic networking, VMware, Windows, and Linux administration. The candidate should also have strong organizational skills and the ability to manage ticket queues and respond to requests within SLA requirements.
Key Responsibilities
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Enable remote access to lab services for end users through SSL VPN, RDP, VNC, and View Client.
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Perform rack and stack activities for network and lab equipment.
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Maintain a clean, organized, and presentable lab environment.
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Identify different types of network cables, connectors, and their appropriate applications.
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Audit physical and virtual devices, including connections, serial numbers, and IP addresses.
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Maintain and update lab and infrastructure documentation.
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Act as a ticket queue lead, monitoring incoming tickets and assigning or reassigning tickets to appropriate team members or groups.
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Review incoming requests and ticket updates daily and ensure appropriate follow-up.
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Build and cable network topologies based on requirements from Engineers and Lab Administrators.
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Monitor power and cooling usage within the lab and identify potential issues.
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Perform basic troubleshooting of network outages and connectivity issues.
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Use SSH and console access to connect to network devices.
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Follow established SLA requirements and prioritize tickets appropriately.
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Communicate clearly through email, messaging, and ticket updates.
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Maintain strong follow-up and responsiveness to user and engineering requests.
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Follow proper safety and equipment-handling procedures, including the ability to lift equipment weighing 50+ lbs.
Requirements
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2 –3 years of experience working in a lab, data center, network operations, or similar technical environment
•
Basic network troubleshooting skills.
•
Basic experience working with firewalls.
•
Hands-on experience with Cisco and/or Arista switches is preferred.
•
Basic Windows administration experience.
•
Basic VMware administration, including powering VMs on/off.
•
Basic experience with CentOS, Ubuntu, or other Linux distributions.
•
Strong understanding of copper and fiber-optic cabling.
•
Experience with fiber and copper cable installation and management in a data center environment.
•
Strong understanding of patch panels and cable connections.
•
Ability to identify and manage different cable types and connections.
•
Familiarity with SSL VPN, RDP, VNC, and remote-access technologies.
•
Ability to SSH and console into network devices.
•
Understanding of basic power and cooling requirements in a lab/data center.
•
Strong written and verbal communication skills.
•
Ability to understand and prioritize work according to SLA requirements.