Social Competence (Emotional Intelligence) - Being able to productively handle relationships, both internal and external to the company. Having strong social awareness, i.e., being aware of others feeling, needs and concerns. Having strong relationship management skills; an adeptness at inducing desirable responses in others.
—Sensing others’ feelings and perspectives, and taking an active interest in their concerns; ability to have empathy.
—Having organizational awareness such that one can read emotional currents, drivers and relationships…
—Having a strong service orientation that includes anticipating, recognizing and meeting others’ needs.
—Sensing and noting others’ development needs, their strengths and weaknesses; and bolstering their abilities.
—Being able to influence, persuade, influence and guide.
—Appropriately manage conflict; negotiate and resolve disagreements.
—Work with others toward shared goals…
—Be a catalyst for change, and work to create group synergy.