Key Holder
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Before you apply
LocationYork, England, United Kingdom
Work modeon-site
Typefull-time
SeniorityLead
DepartmentGuess UK
Company size10,000+ people
PostedSep 25, 2026 · 1mo ago
Verified live5h ago
At a glanceSummarised by Seekless from the posting.
Assisting management in exceeding profitability expectations and KPI targets
Ensuring excellent customer service and executing Customer Experience consistently
Maintaining visual merchandising standards and store cleanliness
Maintaining high communication levels and coaching team members
Maintaining solid product knowledge
Achieving individual sales targets
Demonstrating ability to work successfully in a team
Opening and closing store when required
Participating in and attending all store meetings and related functions
Performing housekeeping and maintenance duties as required
Maintaining standards in line with job requirements and company policies
Assuming and completing other duties as assigned by management
Adhering to procedures relating to proper use and care of equipment and materials
Completing all duties on time and in a satisfactory manner as assigned by management
Punctuality and adhering to designated work schedule
Flexibility and working effectively with colleagues and management
Maintaining a clean, neat and presentable appearance at all times and adhering to Guess dress code
Representing a positive attitude toward the merchandise and the company
Abiding by the 6 Guess Rules
Adhering to rules and guidelines as expressed in the company handbook
Willing and available to travel and work from different locations when necessary
Working any additional hours as to the requirements of the job
Benefits
Store discount
Bonus
Position Overview
The Key Holder is responsible for, driving the team to meet or exceed profitability expectations, training and development of the store staff, leading by example on the selling floor and maintaining the store standards on the selling floor and stockroom.
Job Description
•
Assisting the management team in exceeding the profitability expectations for the store in sales.
•
Assisting the management team in exceeding all KPI targets.
•
Ensuring that an excellent level of customer service is a priority at all times by executing and achieving the Customer Experience consistently by providing a friendly environment including greeting and acknowledgement on entrance into the store.
•
Maintain all visual merchandising standards, directives, promotions, and overall cleanliness and organisation of the sales floor and stockroom.
•
Maintain high communication levels with every team member including coaching on a regular basis
•
Maintaining solid product knowledge
•
Achieving individual sales targets
•
Demonstrating ability to work successfully in a team with all company employees
•
Opening and closing store when required.
Additional duties and responsibilities
•
Participating in and attending all store meetings and other related functions
•
Performing housekeeping and maintenance duties as required
•
Willing and being available to travel and work from different locations when necessary
•
Maintaining standards in line with the requirements of the job and any policies currently in place
•
Assuming and completing other duties as assigned by management from time to time
•
Working any additional hours as to the requirements of the job
•
Adhering to procedures relating to the proper use and care of equipment and materials for which the role has responsibility
General Requirements
•
Completing all duties on time and in a satisfactory manner as assigned by management
•
Punctuality and adhering to designated work schedule
•
Flexibility and working effectively with colleagues and management to accomplish duties and goals
•
Maintaining a clean, neat and presentable appearance at all times and adhering to the Guess dress code.
•
Representing a positive attitude toward the merchandise and the company
•
Abide by the 6 Guess Rules
•
Adhere to the rules and guidelines as expressed in the company hand book
Requirements
General Requirements
•
Completing all duties on time and in a satisfactory manner as assigned by management
•
Punctuality and adhering to designated work schedule
•
Flexibility and working effectively with colleagues and management to accomplish duties and goals
•
Maintaining a clean, neat and presentable appearance at all times and adhering to the Guess dress code.
•
Representing a positive attitude toward the merchandise and the company
•
Abide by the 6 Guess Rules
•
Adhere to the rules and guidelines as expressed in the company hand book
Benefits
Staff Uniform
Store Discount
Monthly Target Bonus