-Own app growth across activation, engagement, retention, monetization and winback.
Drive growth for key service/product journeys and optimize critical user funnels.
-Build and scale CLM programs across onboarding, activation, engagement, retention and reactivation.
-Drive experimentation, A/B testing, personalization and funnel optimization.
-Leverage AI/GenAI and agentic capabilities to automate and improve growth and CLM.
-Use customer data, cohorts and analytics to identify growth opportunities and measure impact.
-Partner with Product, Engineering, Analytics, Marketing, Business and Operations teams to deliver growth charters.
-Lead and mentor Growth Managers and CLM execution teams.
-Establish strong growth metrics, dashboards and operating rhythms.