ESSENTIAL JOB DUTIES AND RESPONSIBILITIES
• Completes all required trainings assigned by the agency in a timely manner.
Attends required agency didactics. Obtains continuing education credits for
maintenance of certification and licensure.
• Participates in agency quality and risk management program including health
center-based quality assurance activities as assigned by medical leadership.
• Understands and commits to achieving a high standard of customer satisfaction
and promoting equity during health care delivery. Participates in health center
efforts to achieve goals set to improve customer relations, increase customer
satisfaction and promote repeat customer visits.
• Completes all responsibilities according to established protocols, policies and
standard practices in the areas of ADA and regulatory compliance programs such
as HIPAA, OSHA, CLIA and in compliance with Federal and State regulations.
• Completes all responsibilities in compliance with PPGNY policies and procedures.
• Works effectively with staff at all organizational levels and with volunteers, trainees
and temporary agency personnel.
• Adheres to affiliate goals, policies, and standards of conduct related to
• Assists center staff in achieving time efficient visits; meets health center productivity
• Stays up to date on health center emergency procedures and responds
• Informs manager of medical incidents and occurrences.
• Performs other duties as required.
Direct Clinical Care: (90%):
• Provides health care which is individualized to the patient and consistent with
PPGNY MS&Gs, policies and procedures.
• Provides comprehensive outpatient sexual and reproductive including medication
and procedural abortion, miscarriage management, RIA, colposcopy and LEEP,
gender affirming hormone therapy, STI screening/testing/treatment/prevention,
contraception, menopause care, endometrial and vulvar biopsy, general office
gynecology, ultrasound, and well-person care.
• Performs, orders and interprets appropriate laboratory and radiologic tests.
• Provides appropriate education, evaluation, management and referral for people
of all genders seeking sexual and reproductive health care.
• Ensures appropriate medical follow-up of all patient testing and/or treatment,
including direct patient contacts and laboratory test review.
• Creates and maintains medical documentation in EHR system in compliance with
EHR policies and procedures.
• Appropriately codes and bills for care provided; responds to all coding inquiries in
• Seeks consultations as appropriate from Regional Director of Clinical Services,
Medical Director or designee.
• Collaborates with advanced practice clinicians, medical assistants, health center
operations staff and other members of the health care team and makes referrals
to medical and community resources as indicated.
• Provides limited clinical consultation to advanced practice clinicians during health
center operating hours and on call.
• Participates in the overnight on-call system (does not include in-person on-call duties,
third in line for call coverage).
• At the discretion and direction of the Regional Director of Clinical Services or
Medical Director, assists in training and orientation for newly hired clinicians and
new skill development for staff clinicians.
• At the discretion and direction of the health center management, assists in training
and orientation for newly hired clinical support staff.