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Dental Customer Service Advisor

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Before you apply
Salary£26k
LocationBasingstoke, Hampshire, UK
Work modehybrid
Typefull-time
SeniorityEntry
Company size10,000+ people
PostedOct 30, 2026 · 1w ago
Verified live5d ago
At a glanceSummarised by Seekless from the posting.
Customer focused
Loves talking to people
Thrives in a busy environment
Confident communicator
Enjoys connecting with people
Solving problems
Delivering exceptional service
Job Posting End Date: November 13
Who are we?
We’re a specialist employee benefits provider, striving to create healthy, happy workplaces. As part of the international Unum Group, we’re on a collective mission to help the working world thrive.
The role
What will you be doing?
Location: Basingstoke, hybrid (2 days working from home per week)
Salary: £26,000
Make a difference, one conversation at a time.
What will you bring?
At Unum, we’re here when people need us most. Through our Dental team, we help customers access the support they need, providing a service that is clear, straightforward and genuinely helpful.
We’re looking for dynamic, customer focused individuals who love talking to people, thrive in a busy environment, and want to be part of a company that makes a real difference. If you’re a confident communicator who enjoys connecting with people, solving problems and delivering exceptional service, we’d love to hear from you.
As a Customer Service Advisor, you’ll be at the heart of our customer experience. You’ll speak with customers every day, helping them understand their cover, answering questions, and processing claims accurately and efficiently.