8X
8x8incOrder Desk Analyst
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Before you apply
LocationManila-8x8 Asia
Also inBGC, Taguig City
Work modehybrid
Typefull-time
SeniorityMid
Experience2+ yrs
DepartmentCommercial Sales Operations
Company size1,001–5,000 people
PostedSep 29, 2026 · 1mo ago
Verified live5d ago
At a glanceSummarised by Seekless from the posting.
Basic understanding of revenue recognition
Ability to read and understand various agreements/documents to extract relevant data
Well-organized, detail oriented; able to calculate pricing in accordance to matrix
Exceptional communication & critical thinking skills
2+ years experience in ordering/sales operations or inside sales or equivalent
Skilled with Salesforce, Apttus, Vlocity or other CPQ/QTC system, and CRM & Google Apps
Skills
Salesforce
Apttus
Vlocity
CPQ
QTC
CRM
Google Apps
About the company
8x8 connects our customers and teams globally, empowering CX leaders with performance and insights to make smarter decisions, delight customers, and drive lasting business impact.
About the role
8x8, Inc. is seeking an enthusiastic Order Desk Analyst to help us in our overall growth efforts. You will be an integral part of the Commercial Sales Operations team. The goal is to increase efficiency of sales efforts that will help our reputation and growth.
Responsibilities
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Validate order requests against contractual agreements and all required approvals and/or documents (ie. Purchase Orders, etc.)
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Ensure all orders conform to policies & sales/commercials matrix, and coordinate with sales, finance, partners, and other stakeholders when revisions are required and/or approvals are necessary
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Ensure all sales orders are processed and scheduled within SLA upon receipt of order request
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Provide cross functional operational support to sales, logistics and manufacturer on daily activities
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Maintain and monitor weekly metrics, including on-time delivery, average business days to ship, expedite and rejection rates, etc; identify areas for improvement and work with team to drive improvements
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Maintain proactive communication with Sales and Management on any urgent orders/exceptions
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Assist in the ongoing documentation of ordering procedures including analyzing gaps within the order entry processes, participating in the development of new processes or techniques to resolve problems and prevent their reoccurrence
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Maintain focus, processing throughput, and professional composure in a fast-paced environment, especially during high-volume periods at quarter end & month end
Requirements
•
2+ years experience in ordering/sales operations or inside sales or equivalent preferred
•
Basic understanding of revenue recognition
•
Ability to read and understand various agreements/documents to extract relevant data
•
Well-organized, detail oriented; able to calculate pricing in accordance to matrix
•
Exceptional communication & critical thinking skills
•
Skilled with Salesforce, Apttus, Vlocity or other CPQ/QTC system, and CRM & Google Apps preferred
Work Schedule & Location
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Shift: US Business Hours
•
Setup: Hybrid
•
Location: BGC, Taguig City
Legal
8x8 is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
For 8x8 jobs located in the US: 8x8 participates in the E-Verify program.
View the Participant Poster in English and Español.
View the Right to Work Poster in English and Español.
We also provide reasonable accommodation to individuals with disabilities in accordance with applicable laws. Learn more or email us at [email protected] (Include “Reasonable Accommodation” in the subject line)
Our Job Applicant Privacy Notice can be found here.
Learn more on our company website at www.8x8.com follow our pages on LinkedIn, Twitter, Facebook and Instagram.