This role sits at the center of one of our most important Enterprise product bets: giving retailers significantly more control over how they differentiate and extend their digital experiences. The PM will define how retailers move beyond standard configurations to create experiences that feel truly their own, using a combination of AI-assisted customization, extensibility, and integrations. This is a highly ambiguous problem space with limited precedent, significant latitude to set the vision, and regular visibility with senior executives.
The right person will bring exceptional product judgment, very high throughput decision making, and strong technical acumen. They will be able to partner deeply with senior engineers, align a complex group of stakeholders around a long-term vision and challenge conventional approaches when necessary.
The role also requires serving as a strategic product partner to retailers, working alongside commercial counterparts and multiple R&D teams to translate sophisticated retailer needs into cohesive, scalable, enterprise-ready solutions.
About the Team
Instacart’s Enterprise Platform team builds the white-label products that enable retailers of all sizes to compete online through their own ecommerce experiences. The team is focused on platform growth and long-term retailer success — from onboarding new partners to helping retailers acquire, serve, and retain their customers in ways that reflect their unique brand, strategy, and capabilities.