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Concentrix

Associate Specialist, Governance, Risk and Compliance (TCF)

LocationPHL Quezon City - Eton
Work modeon-site
Typefull-time
SeniorityMid
DepartmentInformation Technology and Global Security
Company size10,000+ people
First seenOct 4, 2026 · 1w ago
Verified live9h ago
At a glanceSummarised by Seekless from the posting.
Must have9
Support the organization's compliance, risk management, governance, and audit activities
Ensure adherence to client requirements, company policies, regulatory obligations, and internal control standards
Identify, assess, and document operational, compliance, information security, and business risks
Conduct regular compliance audits and monitoring activities across assigned programs
Plan and execute internal audits, compliance reviews, and control assessments
Participate in investigations involving fraud, security incidents, policy violations, and compliance breaches
Develop compliance dashboards, scorecards, and risk reports
Partner with Operations, Human Resources, IT, Security, and Client Services teams
Promote compliance awareness through training and communication initiatives
Eligibility1
Complete all assigned, mandatory training within the timeframe provided
Job Title:
Associate Specialist, Governance, Risk and Compliance (TCF)
About the role
Job Description
About the company
We’re Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.
The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.
In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today’s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.
Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as “World’s Best Workplaces,” “Best Companies for Career Growth,” and “Best Company Culture,” year after year.
We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.
Join us and be part of this journey towards greater opportunities and brighter futures.
The Risk & Compliance Officer is responsible for supporting the organization’s compliance, risk management, governance, and audit activities. The role ensures adherence to client requirements, company policies, regulatory obligations, and internal control standards. The Risk & Compliance Officer proactively identifies operational risks, monitors compliance performance, conducts audits and assessments, facilitates incident investigations, and partners with Operations Leaders to implement effective risk mitigation strategies.
The position plays a critical role in fostering a culture of compliance and risk awareness while protecting the organization from regulatory, operational, financial, and reputational risks.
Key Responsibilities
Compliance Management
•
Conduct regular compliance audits and monitoring activities across assigned programs.
•
Ensure compliance with client contractual requirements, company policies, and applicable regulations.
•
Track and report compliance findings, observations, and corrective actions.
•
Monitor closure of audit findings within established service level agreements (SLAs).
•
Facilitate policy communication and acknowledgment activities.
Risk Management
•
Identify, assess, and document operational, compliance, information security, and business risks.
•
Maintain and update risk registers and risk assessment documentation.
•
Facilitate risk workshops and Failure Mode and Effects Analysis (FMEA) sessions.
•
Monitor execution of risk mitigation plans and validate effectiveness of controls.
•
Escalate high-risk issues to management and relevant stakeholders.
Audit & Monitoring
•
Plan and execute internal audits, compliance reviews, and control assessments.
•
Perform process walkthroughs and control testing.
•
Analyze audit results and identify trends, root causes, and improvement opportunities.
•
Prepare audit reports and present findings to management.
•
Support client audits and external audit engagements.
Incident & Investigation Support
•
Participate in investigations involving fraud, security incidents, policy violations, and compliance breaches.
•
Gather and analyze evidence and supporting documentation.
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Conduct interviews and fact-finding activities when necessary.
•
Monitor implementation of corrective and preventive actions.
Reporting & Governance
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Develop compliance dashboards, scorecards, and risk reports.
•
Prepare executive summaries and presentations for leadership reviews.
•
Track key risk indicators (KRIs) and compliance metrics.
•
Support governance meetings and document actions and decisions.
Stakeholder Management
•
Partner with Operations, Human Resources, IT, Security, and Client Services teams.
•
Provide guidance regarding compliance requirements and risk mitigation.
•
Support leaders in addressing identified control gaps.
•
Promote compliance awareness through training and communication initiatives.
•
Complete all assigned, mandatory training within the timeframe provided
•
Conduct and/or participate in regularly scheduled 1:1 meetings with direct manager and/or direct reports
Location:
PHL Quezon City - Eton
Language Requirements:
Time Type:
Full time
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