AI
AiaSenior Manager, IT Quality Control
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Before you apply
LocationHo Chi Minh City, VN-AIA Vietnam
Typefull-time
SenioritySenior
DepartmentIT Quality Control
Company size10,000+ people
PostedOct 17, 2026 · 2w ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
Establishing and leading the end-to-end quality engineering and testing capability across the IT function
Ensuring appropriate levels of quality, reliability, security, performance, and customer experience in delivered technology
Modernizing quality control practices into a preventive, engineering-led model
Partnering with business, product, engineering, architecture, cybersecurity, operations, project delivery, risk, compliance, and external service providers
Defining and executing a multi-year quality engineering and testing strategy
Establishing and maintaining policies, standards, methods, quality gates, entry and exit criteria
Defining a coherent quality measurement framework
Providing independent, evidence-based release quality assessments
Applying risk-based testing to focus effort on customer-critical journeys
Defining and delivering the test automation roadmap across web, mobile, API, integration, and data platforms
Embedding automated quality controls and continuous testing into CI/CD pipelines
Establishing maintainable automation architecture, coding standards, and tool lifecycle governance
Using AI-assisted testing responsibly
Measuring automation effectiveness based on risk coverage and production outcomes
Managerial type role
Skills
API
CI/CD
AI-assisted testing
Innovate and shape what comes next.
At AIA, your expertise, perspective and ideas can help us become a faster, simpler and more connected organisation while contributing to our Purpose of helping millions of people live Healthier, Longer, Better Lives. Across our diverse markets, you will take on real-world challenges, collaborate with talented colleagues and turn technology, data and bold ideas into simpler experiences, smarter solutions and positive outcomes for our customers and communities.
Join us to create what comes next, grow through new experiences and extend your impact across Asia.
About the Role
Report to: Chief Customer & Information Technology Officer
Location: Ho Chi Minh
Function: Customer & Information Technology | Department: IT Quality Control
Type: Managerial
THE OPPORTUNITY:
We are looking for Senior Manager, IT Quality Control who is accountable for
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Establishing and leading the end-to-end quality engineering and testing capability across the IT function.
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Ensuring that applications, digital platforms, data solutions, integrations, infrastructure changes, and technology services are delivered with appropriate levels of quality, reliability, security, performance, and customer experience.
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Modernizing traditional quality control practices into a preventive, engineering-led model. This includes risk-based testing, shift-left quality, automation, continuous testing within delivery pipelines, production quality insights, and responsible use of AI-assisted testing.
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Partnering with business, product, engineering, architecture, cybersecurity, operations, project delivery, risk, compliance, and external service providers to ensure clear ownership of quality throughout the technology lifecycle.
ROLES AND RESPONSIBILITIES:
1. Quality Strategy, Governance & Assurance (20%)
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Define and execute a multi-year quality engineering and testing strategy aligned with business priorities, technology strategy, risk appetite, and customer outcomes.
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Establish and maintain policies, standards, methods, quality gates, entry and exit criteria, role accountabilities, evidence requirements, and exception governance.
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Define a coherent quality measurement framework covering leading and lagging indicators across delivery and production.
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Provide independent, evidence-based release quality assessments and escalate material quality risks before deployment.
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Periodically assess maturity, identify control or capability gaps, and sponsor measurable improvement plans.
2. Quality Engineering & Test Delivery (25%)
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Oversee test strategy, estimation, planning, design, execution, evidence, reporting, and closure for technology initiatives.
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Apply risk-based testing to focus effort on customer-critical journeys, material business processes, data integrity, security, resilience, and regulatory obligations.
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Ensure appropriate coverage across functional, system integration, API, data, mobile, regression, performance, resilience, accessibility, compatibility, security, and operational readiness testing.
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Ensure effective requirements traceability, environment readiness, test data management, defect triage, and acceptance evidence.
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Improve early collaboration among product, business analysis, architecture, engineering, operations, cybersecurity, and quality specialists.
3. Automation, Continuous Testing & AI Enablement (20%)
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Define and deliver the test automation roadmap across web, mobile, API, integration, and data platforms.
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Embed automated quality controls and continuous testing into CI/CD pipelines, with risk-appropriate checks and transparent exception handling.
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Establish maintainable automation architecture, coding standards, reusable assets, test data approaches, and tool lifecycle governance.
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Use AI-assisted testing responsibly to improve test design, coverage analysis, defect insights, and productivity, subject to security, privacy, validation, and human oversight requirements.
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Measure automation effectiveness based on risk coverage, maintainability, execution reliability, cycle-time improvement, and production outcomes rather than script volume alone.