At a glanceSummarised by Seekless from the posting.
Must have9
Provide accurate weekly/monthly/quarterly sales forecast
Mastery of product knowledge and technical understanding of services to assess client requirements
Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
Manage external competitive pressures and handle objections to retain customers or win new customers
Manage high volume of customer contacts through phone and email each day – majority of communication is outbound
Work with your team and management to provide a professional experience during all interactions with customers and prospects
Maintain the customer management system (CRM) to ensure all relevant data is captured
Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts
Work with a team and report directly to a Sales Manager
Eligibility1
English (Required)
Skills
CRM
Job Title:
About the role
Specialist, Customer Acquisition - Bilingual
Job Description
The Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.
Responsibilities
•
Provide accurate weekly/ monthly/ quarterly sales forecast
•
Mastery of product knowledge and technical understanding of services to assess client requirements
•
Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
•
Manage external competitive pressures and handle objections to retain customers or win new customers
•
Manage high volume of customer contacts through phone and email each day – majority of communication is outbound
•
Work with your team and management to provide a professional experience during all interactions with customers and prospects
•
Maintain the customer management system (CRM) to ensure all relevant data is captured
•
Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts
•
Work with a team and report directly to a Sales Manager