At a glanceSummarised by Seekless from the posting.
Must have7
Prior customer service experience, preferably in a restaurant or hospitality environment
Ability to manage reservations and seating arrangements efficiently
Strong communication and interpersonal skills to engage with guests professionally
Knowledge of restaurant operations, menu offerings, and promotions
Ability to perform basic arithmetic for tasks such as totaling costs and making change
Strong organizational skills and attention to detail
Ability to stand and walk for long periods
City, State:
About the company
Denver, ColoradoThe Slate Denver, Tapestry Collection by Hilton, was built in the landmark building that formerly housed the Emily Griffith Opportunity School. Located just steps from the Colorado Convention Center in the heart of downtown Denver, The Slate’s vibrant destination is the cornerstone of Denver’s newest and most intriguing gathering spot. This modern yet nostalgic property offers modern accommodations, fresh restaurant concept and unique meeting space. Come join our team and be a part of history!
Pay $19.29/hour
About the role
Title: PT Host
Location: Denver, CO
FLSA: Non-Exempt
Status: Part-time
Reports to: Food & Beverage Manager
Pay Range: $19.29/hour
Job Summary: The Host/Hostess is responsible for welcoming guests to the dining establishment and escorting them to their seats in a professional and courteous manner. This role includes managing seating arrangements, assisting with reservations, and ensuring guests have a positive dining experience.
Essential Functions and Duties:
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Greets guests and escorts them to their seats in a courteous manner.
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Presents menus and answers guest questions regarding the food and service.
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Manages seating arrangements based on restaurant activity and reservations.
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Performs opening and closing duties, ensuring the restaurant is ready for service.
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Assists food and beverage staff with side-work and setup as needed.
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Maintains knowledge of operating hours, menu items, promotions, and specials to assist guests.
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Responds to guest inquiries and ensures their needs are met efficiently.
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Creates and manages reservations using the property reservation system.
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Maintains seating charts and confirms reservations, including large parties and special requests.
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Ensures a clean and organized work environment at all times.
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May assist with the setup and cleaning of function rooms when necessary.
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Attends department meetings and completes assigned projects.
Legal
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.
Required Experience, Education, and Skills:
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Prior customer service experience, preferably in a restaurant or hospitality environment.
•
Ability to manage reservations and seating arrangements efficiently.
•
Strong communication and interpersonal skills to engage with guests professionally.
•
Knowledge of restaurant operations, menu offerings, and promotions.
•
Ability to perform basic arithmetic for tasks such as totaling costs and making change.
•
Strong organizational skills and attention to detail.
•
Ability to stand and walk for long periods.
Work Environment:
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Must be able to stand and walk for extended periods.
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Must be able to lift up to 20 lbs. occasionally.
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Requires working in an indoor environment, with some exposure to temperature changes depending on operational needs.
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Flexibility to work nights, weekends, and holidays as required.