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Field Claim Representative

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Before you apply
SalaryNo pay range posted
LocationVirtual Maryland
Work modeon-site
Typefull-time
SeniorityEntry
Company size5,001–10,000 people
PostedSep 25, 2026 · 1mo ago
Verified live1d ago
Maryland law requires most employers to post a pay range.
At a glanceSummarised by Seekless from the posting.
Conduct and manage on-site insurance property claim inventory assignments pursuant to SOS field inventory processes
Complete all tasks assigned in a diligent manner consistent with department, facility or operational and corporate goals and objectives
Assist in business development activities in conjunction with new and existing service offerings
Promote, build, and maintain good customer relations with adjusters assist in retention and repeat use
Communicate with your Field Manager and Service Manager on a daily basis with regards to operational issues and/or improvements
Follow all standard operating and safety procedures, written and oral, at all times
Ability and willingness to take on additional responsibilities as assigned
Strong problem solving, project management skills while maintaining excellent customer service with client policyholder and insurance company claim staff
Present in a professional manner both in personal and vehicle appearance
Ability to work in adverse conditions (post loss insurance claims)
Perform work assignments in a safe and concise manner, following all Enservio safety standards
Proficient with Microsoft Office Suite
Strong problem solving and analytical skills
Strong interpersonal, writing and communication skills
Excellent personal organization and leadership skills
Results oriented with the ability to accomplish work in a team environment
Ability to travel to site location in your geographic area
Ability to lift without any physical restrictions up to 30 pounds
Work independent of direct onsite supervision
Valid driver's license and reliable personal vehicle available for use
Property and Casualty claim experience a plus
Restoration industry experience a plus
Skills
Microsoft Office Suite
Field Claims Representative
Who We Are
Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products and services to protect life’s other most important assets: our homes and digital identities. Today, Solera processes over 300 million digital transactions annually for approximately 235,000 partners and customers in more than 90 countries. Our 6,500 team members foster an uncommon, innovative culture and are dedicated to successfully bringing the future to bear today through cognitive answers, insights, algorithms and automation. For more information, please visit solera.com
The Role
Responsibilities
•
Conduct and manage on-site insurance property claim inventory assignments pursuant to SOS field inventory processes.
•
Complete all tasks assigned in a diligent manner consistent with department, facility or operational and corporate goals and objectives.
•
Assist in business development activities in conjunction with new and existing service offerings.
•
Promote, build, and maintain good customer relations with adjusters assist in retention and repeat use.
•
Communicate with your Field Manager and Service Manager on a daily basis with regards to operational issues and/or improvements.
•
Follow all standard operating and safety procedures, written and oral, at all times.
•
Ability and willingness to take on additional responsibilities as assigned.
What You’ll Do
Requirements
•
Strong problem solving, project management skills while maintaining excellent customer service with client policyholder and insurance company claim staff.
•
Present in a professional manner both in personal and vehicle appearance.
•
Ability to work in adverse conditions (post loss insurance claims).
•
Perform work assignments in a safe and concise manner, following all Enservio safety standards.
•
Proficient with Microsoft Office Suite.
•
Strong problem solving and analytical skills.
•
Strong interpersonal, writing and communication skills.
•
Excellent personal organization and leadership skills.
•
Results oriented with the ability to accomplish work in a team environment.
•
Property and Casualty claim experience a plus.
•
Restoration industry experience a plus.
•
Ability to travel to site location in your geographic area.
•
Ability to lift without any physical restrictions up to 30 pounds.
•
Work independent of direct onsite supervision.
•
Valid driver’s license and reliable personal vehicle available for use.
EQUAL OPPORTUNITY EMPLOYER
The Solera group is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.