At a glanceSummarised by Seekless from the posting.
Must have7
Knowledge of insurance laws & regulations
Good understanding of insurance products
Customer-oriented, with good interpersonal and communication skills
Prior experience in the insurance industry is required
Diploma or degree in any discipline
Proficiency in MS Office
English
Nice to have1
Prior experience in New Business Admin will be an added advantage
Skills
MS Office
About the company
Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.
About the role
In this role, you will process new insurance proposals according to the set guidelines and stipulated rules & regulations. As part of this dynamic role, you will work closely with internal and external stakeholders to deliver works in accordance to the set service standard and quality.
The role needs to support New Business processes and BAU enhancements.
Job Description:
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To process new insurance proposals according to the set guidelines and stipulated rules & regulations and deliver in accordance to the set service standard and quality.
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Provide support and services to Financial Consultants on new business matters.
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Handle appeals and cases escalated from complaints
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Identify areas in application process whereby there are opportunities for improving efficiency and customer centricity.
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Involve in day-to-day execution of new business submission including end-to-end processing. This includes proposal approval, issuance, NTU, CFI, etc.
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Actively seek continuous improvements in own area of expertsise to continue to be relevant to the business
Who we are looking for:
Competencies & Personal Traits
• Knowledge of insurance laws & regulations
• Good understanding of insurance products
• Customer-oriented, with good interpersonal and communication skills
Working Experience
• Prior experience in the insurance industry is required
• Prior experience in New Business Admin will be an added advantage
Professional Qualifications & Education
• Diploma or degree in any discipline
• Proficiency in MS Office
Language
• English
Legal
Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.