SUPPORT SPECIALIST & SOFTWARE INTEGRATOR
LocationMakati City, Metro Manila, Philippines
Typecontract
SeniorityMid
DepartmentManish
Company size1,001–5,000 people
PostedSep 4, 2026 · 1mo ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
Strong experience with Oracle databases, particularly in development and investigation tasks involving SQL and PL/SQL
Experience with continuous integration/continuous deployment (CI/CD) pipelines
Familiarity with cloud platforms (e.g., AWS, Azure) and microservices architecture
Proficient use of unit-level testing tools designed to test basic code assumptions as well as system-level testing tools
Previous experience in formal software development with a thorough understanding of software design, testing, and debugging methodologies
Experience with version control systems, particularly SVN (Subversion)
Skills
Oracle
SQL
PL/SQL
AWS
Azure
SVN
Technical Skills:
Strong experience with Oracle databases, particularly in development and investigation tasks involving SQL and PL/SQL.
Experience with continuous integration/continuous deployment (CI/CD) pipelines.
Familiarity with cloud platforms (e.g., AWS, Azure) and microservices architecture.
Proficient use of unit-level testing tools designed to test basic code assumptions as well as
system-level testing tools.
Previous experience in formal software development with a thorough understanding of software
design, testing, and debugging methodologies.
Experience with version control systems, particularly SVN (Subversion)
Key Responsibilities
Support Service Level and Performance Level Agreements (SLA / PLA) for Client products.
Troubleshoot and resolve customer issues related to software functionality, user access, and configuration.
Document issues, troubleshooting steps, and resolutions in the customer support ticketing system.
Work with clients to understand their software integration requirements and tailor solutions to meet those needs.
Install, configure, and integrate software applications with client environments, including third party platforms.
Provide post-integration support, troubleshooting issues, and assisting clients with system optimizations.