Jewellery Store Manager
Salaryโน700k โ โน1M
LocationHyderabad, Telangana, India
Work modeon-site
Typefull-time
SenioritySenior
Experience5+ yrs
DepartmentWeekday's Client via platform
Company size10,000+ people
PostedOct 7, 2026 ยท 6d ago
Verified live22h ago
At a glanceSummarised by Seekless from the posting.
5+ years of experience in store management, retail operations, sales, or similar customer-facing leadership role
Proven experience managing store operations and delivering sales targets in a premium or luxury retail environment
Strong leadership skills with experience managing, coaching, and developing frontline retail teams
Strong understanding of retail KPIs, sales conversion, average ticket size, footfall, customer retention, and revenue performance
Passion for luxury retail and customer service excellence
Strong understanding of inventory management, stock reconciliation, replenishment, and loss prevention
Experience with POS systems and inventory management software
Strong analytical and business acumen with ability to use data to improve store performance
Excellent communication, interpersonal, negotiation, and customer-handling skills
Strong problem-solving ability and sound judgement when handling operational or customer issues
High attention to detail, organisation, discipline, and process orientation
Ability to maintain high standards of store presentation, security, hygiene, and compliance
Proactive, target-oriented, and comfortable working in a fast-paced retail environment
Ability to build strong relationships with customers, team members, vendors, and internal stakeholders
Experience in jewellery retail, with knowledge of diamonds, gold, precious stones, or related products, will be an advantage
Skills
POS systems
inventory management software
๐ง๐ต๐ถ๐ ๐ฟ๐ผ๐น๐ฒ ๐ถ๐ ๐ณ๐ผ๐ฟ ๐ผ๐ป๐ฒ ๐ผ๐ณ ๐๐ต๐ฒ ๐ช๐ฒ๐ฒ๐ธ๐ฑ๐ฎ๐โ๐ ๐ฐ๐น๐ถ๐ฒ๐ป๐๐
๐ฆ๐ฎ๐น๐ฎ๐ฟ๐ ๐ฟ๐ฎ๐ป๐ด๐ฒ: ๐ฅ๐ ๐ณ๐ฌ๐ฌ๐ฌ๐ฌ๐ฌ - ๐ฅ๐ ๐ญ๐ฎ๐ฌ๐ฌ๐ฌ๐ฌ๐ฌ (๐ถ๐ฒ ๐๐ก๐ฅ ๐ณ-๐ญ๐ฎ ๐๐ฃ๐)
Requirements
Experience: 5+ yrs
Location: Nashik, Maharashtra, India, Ahmedabad, Gopalganj, Bihar, India, Hyderabad
Job Type: Full-time
About the role
We are looking for an experienced and customer-focused Store Manager to lead day-to-day retail operations and drive sales performance within a premium and luxury retail environment. The role combines store operations, sales management, team leadership, customer experience, inventory control, visual merchandising, and loss prevention.
The ideal candidate will be a strong people leader with a commercial mindset and a passion for delivering exceptional customer experiences. You will be responsible for ensuring operational excellence, achieving sales targets, maintaining inventory accuracy, and building a high-performing store team.
Requirements
Responsibilities
Key Responsibilities
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Manage day-to-day store operations to ensure efficient, seamless, and customer-focused execution.
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Ensure adherence to SOPs, retail processes, regulatory requirements, hygiene standards, and security protocols.
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Drive category-wise sales performance and achieve or exceed monthly revenue targets.
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Monitor key metrics including conversion rate, average ticket size, walk-ins, customer retention, and repeat business.
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Identify opportunities to improve sales productivity, customer engagement, and store performance.
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Lead, motivate, coach, and develop store teams including sales associates, cashiers, greeters, and support staff.
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Conduct regular training on product knowledge, customer service, sales techniques, and operational procedures.
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Set performance expectations and monitor individual and team KPIs.
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Maintain a strong customer-first culture and ensure every interaction reflects premium service standards.
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Handle escalated customer complaints and resolve issues professionally and effectively.
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Monitor customer feedback and reviews and implement initiatives to improve satisfaction.
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Oversee visual merchandising and ensure displays align with brand standards and seasonal requirements.
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Monitor opening and closing stock balances and ensure accuracy of inventory records.
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Coordinate with merchandising, vendors, and procurement teams to maintain adequate stock availability.
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Minimise dead stock and identify opportunities for better inventory utilisation.
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Implement effective loss-prevention and store-security measures.
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Supervise stock transfers, locker security, cash handling, and other critical store controls.
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Conduct regular audits covering inventory, hygiene, security, compliance, and operational standards.
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Maintain accurate store reports and provide management with insights on sales, inventory, customer, and team performance.
What Makes You a Great Fit
โข
5+ years of experience in store management, retail operations, sales, or a similar customer-facing leadership role.
โข
Proven experience managing store operations and delivering sales targets in a premium or luxury retail environment.
โข
Strong leadership skills with experience managing, coaching, and developing frontline retail teams.
โข
Strong understanding of retail KPIs, sales conversion, average ticket size, footfall, customer retention, and revenue performance.
โข
Passion for luxury retail and customer service excellence.
โข
Experience in jewellery retail, with knowledge of diamonds, gold, precious stones, or related products, will be an advantage.
โข
Strong understanding of inventory management, stock reconciliation, replenishment, and loss prevention.
โข
Experience with POS systems and inventory management software.
โข
Strong analytical and business acumen with the ability to use data to improve store performance.
โข
Excellent communication, interpersonal, negotiation, and customer-handling skills.
โข
Strong problem-solving ability and sound judgement when handling operational or customer issues.
โข
High attention to detail, organisation, discipline, and process orientation.
โข
Ability to maintain high standards of store presentation, security, hygiene, and compliance.
โข
Proactive, target-oriented, and comfortable working in a fast-paced retail environment.
โข
Ability to build strong relationships with customers, team members, vendors, and internal stakeholders.