Operations & Control Tower Intern
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Before you apply
LocationSubang Jaya, Selangor, Malaysia
Work modeon-site
Typeinternship
SeniorityEntry
DepartmentLogistics+, Ninja Mart
Company size1,001–5,000 people
PostedJan 28, 2026 · 9mo ago
Verified live2d ago
May no longer be actively hiring
Posted by the company on Jan 28, 202678% of this company's open roles have been listed for 90+ days
At a glanceSummarised by Seekless from the posting.
Currently pursuing or recently completed a Diploma / Degree in Business Administration, Supply Chain / Logistics, Operations Management, Information Systems / Data Analytics or related fields
Proficient in Google Sheets / Microsoft Excel
Comfortable working with data, reports, and dashboards
Strong attention to detail and ability to follow processes
Good communication and coordination skills
Willingness to learn and take ownership of tasks
Skills
Google Sheets
Microsoft Excel
Job Description
Operations Administration
Support daily operational administrative tasks and documentation
Maintain and update operational trackers, reports, and dashboards
Ensure data accuracy across Google Sheets / Excel
Assist with order processing, status updates, and exception tracking
Support process documentation and continuous improvement initiatives
Control Tower Operations
Monitor order flow, fulfilment, and delivery status
Track SLA performance, missed cases, and pending breach risks
Identify operational exceptions and escalate issues promptly
Support daily control tower reporting and performance summaries
Assist in coordination between operations, warehouse, and transport teams
General Support
Perform data validation and basic analysis for reporting
Prepare ad-hoc reports as required by the operations team
Support audits, reconciliations, and operational reviews
Assist with any other operational tasks assigned by the supervisor
Job Description
Requirements
•
Currently pursuing or recently completed a Diploma / Degree in:
•
Business Administration
•
Supply Chain / Logistics
•
Operations Management
•
Information Systems / Data Analytics or related fields
•
Proficient in Google Sheets / Microsoft Excel
•
Comfortable working with data, reports, and dashboards
•
Strong attention to detail and ability to follow processes
•
Good communication and coordination skills
•
Willingness to learn and take ownership of tasks