Head of Product Operations
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Before you apply
LocationDunton, Essex, United Kingdom
Work modehybrid
SeniorityDirector
DepartmentProduct Operations
Company size10,000+ people
First seenOct 18, 2026 · 2w ago
Verified live2d ago
At a glanceSummarised by Seekless from the posting.
Own the operational and technical backbone of our EU product function
Act as an individual contributor and technical leader
Building infrastructure, automated workflows, and AI-augmented processes
Treat internal workflows as your product, maximising strategic headspace by automating repetitive tasks
Optimising tech stack and introducing cutting edge AI tools into daily product lifecycle
Working closely with regional teams and North American counterparts to align and scale workflows
Administering and configuring Jira, Airtable, Confluence, Miro for automated collaboration
Designing shared processes for planning, estimation, and execution
Integrating Generative AI, prompt engineering, and automated agents into the PDLC
Partnering with Legal, Risk, and Compliance to embed European financial regulations as automated guardrails
Skills
Jira
Airtable
Confluence
Miro
Generative AI
prompt engineering
AI agents
About the role
We are searching for a Head of Product Operations to own the operational and technical backbone of our EU product function. This is a hands-on player coach role. Instead of focusing on traditional people management, you will act as an individual contributor and technical leader, building the infrastructure, automated workflows, and AI augmented processes that make great product work repeatable.
You will treat our internal workflows as your product, maximising strategic headspace by automating repetitive tasks, optimising our tech stack, and introducing cutting edge AI tools into the daily product lifecycle. Working closely with regional teams and North American counterparts, you will align and scale these workflows to build a cohesive, global product operating system.
Product Operations at Ford Credit
Product Operations at Ford Credit is a strategic enablement function focused on accelerating delivery, driving product maturity, and reducing operational friction across our EU portfolio.
Responsibilities
You will drive four progressive pillars of product enablement:
Tooling & Automation: Administering and configuring our core product stack (Jira, Airtable, Confluence, Miro) to ensure automated, standardised collaboration across EU product lines in alignment with global strategies.
Ways of Working & Engineering Alignment: Designing shared processes for planning, estimation, and execution. This pillar addresses the human and behavioral mechanics of delivery, transforming how teams engage and collaborate to resolve operational friction.
AI Ops for PDLC: Integrating Generative AI, prompt engineering, and automated agents into the Product Development Life Cycle (PDLC) to automate documentation, user stories, and feedback synthesis.
Frictionless Compliance: Partnering with Legal, Risk, and Compliance to embed European financial regulations directly as automated guardrails within our tooling.