Responsibilities:
Office of Student Financial Aid
• Manage Borrower Defense cases: Track all Department of Education
claims, deadlines, case status, COD Web activity, and required submissions.
• Conduct detailed fact-finding: Investigate each allegation, establish the
who/what/when/where/why/how, develop timelines, and distinguish
documented facts from allegations.
• Research institutional records: Collect and analyze student, financial aid,
academic, admissions, communications, policies, catalogs, and historical
records while maintaining FERPA and confidentiality requirements.
• Analyze regulations and prepare responses: Research applicable federal
regulations and guidance, evaluate the evidence supporting each
allegation, and draft comprehensive responses and supporting
documentation for ED review.
• Ensure compliance and risk management: Maintain audit-ready case files,
identify potential compliance or financial risks, meet all deadlines, and
escalate matters requiring legal advice to university counsel.
• Perform other related duties as assigned by Director.
Office of the General Counsel
• Manage and process requests submitted under the Maryland Public
Information Act (MPIA), including coordinating records searches, reviewing,
and compiling responsive documents, calculating and processing fees, and
preparing records for production in accordance with applicable laws and
deadlines.
• Perform other related duties as assigned by the General Counsel.