You manage partners by vibes and check-ins instead of metrics.
You avoid hard conversations and let underperformers coast.
You wait for dashboards to be built for you instead of digging into the data yourself.
You’ve only ever managed a handful of vendors and call it “partnerships.”
You want a stable book of accounts to maintain — this role is about growing and cutting supply constantly.
You want the playbook handed to you — building it is the job.
What we expect from you (first 3 months)
We don’t do long onboarding: access on day one, context in days, provider conversations in week one.
End of week 1: you have audited the current provider network, met the top 10 providers, and identified the 5 biggest risks to supply quality or volume with evidence.
End of month 1: you have onboarded your first new providers, taken action on at least 2 underperformers, and stood up a live performance view covering quality, volume, conversion, and refunds across the network.
End of quarter 1 (the bar): the network is measurably more diversified, at least one concentration risk is eliminated, underperformers have been cut or turned around, and net supply quality and volume are up on your watch.