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Residential Field Service Technician - Dawson

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Before you apply
LocationEmerald, Queensland, Australia
Work modeon-site
Typefull-time
SeniorityEntry
Company size10,000+ people
First seenNov 3, 2026 · 20h ago
Verified live20h ago
At a glanceSummarised by Seekless from the posting.
Direct engagement with Komatsu MARC Dawson to support a large and complex fleet of Cummins engines, ranging from 15L through to Tier 4 60L units
Operates on a 7/7 dayshift roster
Provide field service support across a large and complex Cummins-powered fleet
Diagnose, troubleshoot, and repair engines ranging from 15L through to Tier 4 60L units
Respond to breakdowns, perform scheduled maintenance, and identify defects
Work directly with customer supervisors and site leadership to optimise reliability and uptime
Collaborate across multiple customers and stakeholders operating onsite
Identify and implement opportunities to improve equipment performance
Maintain accurate service documentation and reporting
Adhere to all Health, Safety & Environmental policies and procedures
Job Summary:
Working at Dawson Mine, this role involves direct engagement with Komatsu MARC Dawson to support a large and complex fleet of Cummins engines, ranging from 15L through to Tier 4 60L units.
This position operates on a 7/7 dayshift roster and is focused on delivering high-quality field service support, including breakdown response, scheduled maintenance, and defect identification to maximise fleet reliability.
You will work closely with Komatsu Site management, building strong relationships with OEM to ensure effective communication, customer satisfaction, and consistent uptime of Cummins-powered equipment onsite.
Key Responsibilities
•
Provide field service support across a large and complex Cummins-powered fleet
•
Diagnose, troubleshoot, and repair engines ranging from 15L through to Tier 4 60L units
•
Respond to breakdowns, perform scheduled maintenance, and identify defects
•
Work directly with customer supervisors and site leadership to optimise reliability and uptime
•
Collaborate across multiple customers and stakeholders operating onsite
•
Identify and implement opportunities to improve equipment performance
•
Maintain accurate service documentation and reporting
•
Adhere to all Health, Safety & Environmental policies and procedures
Legal
Cummins is an equal opportunity employer. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, sex, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, or other status protected by law.