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Rentokil Initial

Walk In Interview - Service Planner - Guwahati - 26th June 2026 - Friday

LocationGuwahati, Assam, India
Work modeon-site
Typefull-time
SeniorityMid
DepartmentASIA & MENAT
Company size10,000+ people
First seenOct 4, 2026 · 1w ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
Must have16
Responsible for end-to-end service planning, data accuracy, system usage, productivity monitoring, and coordination with cross-functional teams
Develop proficiency in company software (iCABS, SCP, etc.) and ensure 100% active and >95% usage of Service Companion (SCP)
Support digital transition and maintain the accuracy of consumption, TOS, and service data
Coordinate with IT for new users or device-related issues
Ensure error-free documentation and adherence to the ticket-based callout process
Organise daily/weekly/monthly service schedules for all technicians across contract, jobbing, renewals, and complaints
Prioritise planning to reduce service backlog and ensure "On-Time" delivery
Liaise with Sales/Service teams to accommodate urgent visits and resolve STOP/termination issues
Track technician-wise productivity, efficiency, and service delivery KPIs
Maintain and report the SOS daily, weekly, and monthly, including GSS SOS
Provide regular updates on backlogs, critical issues, ageing profiles, and complaint trends
Assist AOM/OM/ABM/BM in monitoring field KPIs
Coordinate with Sales and Operations for technician routing, slot availability, and routine adjustments
Raise unresolved issues to next-level management for resolution
Ensure leave planning and service continuity without disruption
Energetic, confident, and passionate about planning
Skills
iCABS
SCP
Service Companion
Walk-in Drive | Service Planner | Guwahati | 26th June 2026 (Friday)
Ready to build a successful career in planning?
Rentokil PCI, India’s leading pest control company, is conducting a Walk-in Interview for Service Planner for our Guwahati Branch.
Date - 26th June 2026 Friday
Venue - PCI PEST CONTROL PRIVATE LIMITED H.No-1 HD Complex, Janapath Lane, Near Hotel Priya Palace, Ulubari, Guwahati - 781007, Assam
Time - 11 am to 4 pm
Contact - Manjit Das (9854074435)
If you are energetic, confident, and passionate about planning, this is your opportunity to join a growing global organization
About the company
About Rentokil PCI: Rentokil PCI is Indias leading pest control service provider and a Rentokil Initial brand. Formed in 2017 through a joint venture between Pest Control India and Rentokil, it operates across 300 locations, aiming to set new standards in customer service. The company focuses on industry leading operations through best practices, innovation, and digital technologies. In 2024, Rentokil PCI strengthened its market leadership by acquiring HiCare, expanding its services and footprint further.
For more details: https://www.rentokil-pestcontrolindia.com
About the role
About the Role:
● The Service Planner / Sr. Service Planner is responsible for end-to-end service planning,
data accuracy, system usage, productivity monitoring, and coordination with
cross-functional teams to ensure smooth and timely service delivery.
● The incumbent will report to the AOM/OM / Assistant Branch Manager/Branch Manager. The
incumbent will have to work as part of a multi-functional team and this involves
collaboration with the internal team and external stakeholders
Responsibilities
Job Responsibilities:
● Develop proficiency in company software (iCABS, SCP, etc.) and ensure 100% active and >95% usage of Service Companion (SCP)
● Support digital transition and maintain the accuracy of consumption, TOS, and service data
● Coordinate with IT for new users or device-related issues
● Ensure error-free documentation and adherence to the ticket-based callout process
● Organise daily/weekly/monthly service schedules for all technicians across contract, jobbing, renewals, and complaints
● Prioritise planning to reduce service backlog and ensure “On-Time” delivery
● Liaise with Sales/Service teams to accommodate urgent visits and resolve STOP/termination issues
● Track technician-wise productivity, efficiency, and service delivery KPIs
● Maintain and report the SOS daily, weekly, and monthly, including GSS SOS
● Provide regular updates on backlogs, critical issues, ageing profiles, and complaint trends
● Assist AOM/OM/ABM/BM in monitoring field KPIs
● Coordinate with Sales and Operations for technician routing, slot availability, and routine adjustments
● Raise unresolved issues to next-level management for resolution
● Ensure leave planning and service continuity without disruption
What can you expect from RPCI?
Our values lie at the core of our mission and vision. We believe that its our people who make our company what it is. We believe in:
Service
Relationships
Teamwork
Responsibility
DEI statement: At RPCI, we believe in commitment to build an inclusive, varied workplace welcoming to people of all backgrounds.
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