Key Responsibilities: Sales Performance and Funnel GovernanceOwn the operating rhythm for weekly, monthly, and quarterly sales reviews across enterprise and mid market sales teams. Track and analyze funnel performance across lead generation, opportunity creation, pipeline progression, proposal conversion, closures, activation, and expansion. Identify bottlenecks, conversion leakages, and productivity gaps across sales channels and recommend corrective actions. Drive structured opportunity reviews, pipeline reviews, and deal progression reviews with sales leadership. Build actionable dashboards and reports highlighting performance against targets, forecast accuracy, and sales productivity metrics. Monitor adherence to sales processes, CRM hygiene, and opportunity management standards. Sales Productivity and Performance Improvement. Analyze sales productivity across teams, geographies, products, and sales channels. Conduct win loss analysis and identify patterns impacting conversion rates and sales effectiveness. Partner with sales managers to improve funnel conversion, sales velocity, and overall productivity. Establish sales scorecards and performance benchmarks across different sales motions. Drive structured root cause analysis for underperformance and recommend improvement plans. Track effectiveness of interventions and continuously refine sales processes.
Sales Enablement and Readiness: Partner with product, presales, marketing, and business teams to equip sales teams with the knowledge and tools required to sell Paytm AI products effectively. Own sales readiness for new product launches, feature releases, pricing updates, and GTM initiatives. Develop and maintain sales enablement assets including pitch decks, product overviews, battlecards, case studies, objection handling guides, demo scripts, and FAQs. Organize and conduct sales training programs, certifications, workshops, and enablement sessions. Ensure sales teams are equipped to articulate product value propositions, use cases, competitive differentiation, and business outcomes. Continuously gather feedback from sales teams and customers to improve enablement content and training effectiveness.
Deal Support and Strategic Programs: Support sales teams on strategic opportunities by helping structure value propositions, business cases, and customer presentations. Work with business, product, and presales teams to address recurring objections and strengthen sales messaging. Drive special initiatives aimed at improving adoption of new products, sales motions, or market segments. Coordinate cross functional efforts required to improve sales effectiveness and customer acquisition outcomes. Support leadership reviews with insights, recommendations, and action plans.
Insights and Reporting: Build and maintain executive dashboards tracking funnel health, conversion metrics, productivity, and sales performance. Develop data driven insights on customer segments, product performance, channel effectiveness, and sales trends. Provide regular performance updates to leadership highlighting opportunities, risks, and required actions. Support annual planning exercises by providing insights on sales capacity, productivity, and growth opportunities. Establish measurement frameworks to evaluate the impact of enablement and sales excellence initiatives.