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Mercy Health

Office Coordinator - Youngstown Cardiology

LocationYoungstown, OH
Work modeon-site
Typefull-time
SeniorityEntry
ExperienceUp to 2 yrs
DepartmentYoungstown Cardiology
Company size10,000+ people
PostedOct 6, 2026 · 6d ago
Verified live7h ago
At a glanceSummarised by Seekless from the posting.
Must have32
High School Diploma or GED
BLS Basic Life Support – American Heart Association
Coordinates services of assigned practice, while working as Medical Assistant or Front Desk position
Coordinates and monitors the work of all office staff and administrative functions
Monitors clinical and clerical staff compliance with regulatory requirements
Demonstrates and meets competencies and skills as outlined in the departmental skills/competency checklist annually
Plans, prioritize, and coordinate the work of others
Maintains confidentiality of sensitive information
Monitor quality control standards
Communicate effectively verbally and in written form
Maintains a current knowledge of all departmental policies, procedures, functions and EMR in order to make appropriate decisions
Works with providers to ensure Press Ganey Patient Experience scores are strong
Responsible for implementing processes at sites when experience scores are not meeting benchmarks
Maintains, supports and communicates initiatives such as PCMH, EMMI, Tel-Assurance, Meaningful Use
Prepares patient and equipment for exams and procedures, apply/remove dressings, administers treatment under the direction/supervision of the physician
Maintains medical supply inventory
Maintains physician’s call schedule
Schedules all surgeries and procedures with the OR if applicable
Provides phone triage for scheduling same day appointments
Answers phones and directs calls to the appropriate party
Collects co-payments and deductibles at time of service
Checks patients in, schedules new patients as well as return visits
Responsible for daily posting of all charges, receipts, ensuring all encounter forms are accounted for
Accurately posts CPT and ICD-9 codes, pays attention to procedure modifiers, and appropriateness of diagnosis codes
Responsible for balancing receipts and deposits at close of day
Verifies insurance coverage and obtaining authorizations, if necessary, from insurance carriers for procedures, test, therapy, etc.
Notify physician/assistant when pre-cert problems occur
Pulls charts for scheduled patients, prepares charts by assuring all required reports, faxes, and notes are present
Files charts back. Follow HIPAA guidelines for release of medical records
Thins charts per office schedule following chart retention regulations
Trains new employees working at site, as well as employees who need re-training
Establishes and maintain an effective working relationship with clinical and clerical staff, physicians, administrative staff and patients
Nice to have4
Bachelor’s degree
1-2 years of healthcare experience
1-2 years of extensive customer service experience
Experience in multiple areas of pre-access (scheduling, pre-registration, financial clearance)
Skills
EMR
Benefits
Competitive pay
403(b)
Medical insurance
Dental insurance
Vision insurance
Health savings account
Flexible spending account
Life insurance
Mental health resources
Paid time off
Parental leave
Short term disability
Long term disability
Tuition assistance
Professional development
Thank you for considering a career at Mercy Health!
Scheduled Weekly Hours:
40
Work Shift:
Days/Afternoons (United States of America)
Mercy Health
About Us
As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.
About the role
Office Coordinator – Youngstown Cardiology
Job Summary:
The Office Coordinator coordinates services of assigned practice, while working as Medical Assistant or Front Desk position for a designed % of time based on the volume of the practice. Coordinates and monitors the work of all office staff and administrative functions. Monitors clinical and clerical staff compliance with regulatory requirements.
Essential Functions:
•
Demonstrates and meets competencies and skills as outlined in the the departmental skills/competency checklist annually.
•
Plans, prioritize, and coordinate the work of others; maintain confidentiality of sensitive information; monitor quality control standards; identify problems and recommend solutions and correct errors; communicate effectively verbally and in written form.
•
Maintains a current knowledge of all departmental policies, procedures, functions and EMR in order to make appropriate decisions with guidance from the APM for all aspects of the practice
•
Works with providers to ensure Press Ganey Patient Experience scores are strong. Responsible for implementing processes at sites when experience scores are not meeting benchmarks.
•
Maintains, supports and communicates initiatives such as PCMH, EMMI, Tel-Assurance, Meaningful Use.
•
Prepares patient and equipment for exams and procedures, apply/remove dressings, administers treatment under the direction/supervision of the physician. Maintains medical supply inventory, maintains physician’s call schedule, schedules all surgeries and procedures with the OR if applicable. Provides phone triage for scheduling same day appointments.
•
Answers phones and directs calls to the appropriate party, collects co-payments and deductibles at time of service. Checks patients in, schedules new patients as well as return visits.
•
Responsible for daily posting of all charges, receipts, ensuring all encounter forms are accounted for, obtaining any missing charge information. Accurately posts CPT and ICD-9 codes, pays attention to procedure modifiers, and appropriateness of diagnosis codes. Responsible for balancing receipts and deposits at close of day.
•
Verifies insurance coverage and obtaining authorizations, if necessary, from insurance carriers for procedures, test, therapy, etc. Notify physician/assistant when pre-cert problems occur
•
Pulls charts for scheduled patients, prepares charts by assuring all required reports, faxes, and notes are present, files charts back. Follow HIPAA guidelines for release of medical records. Thins charts per office schedule following chart retention regulations
•
Trains new employees working at site, and well as employees who need re-training.
•
Establishes and maintain an effective working relationship with clinical and clerical staff, physicians, administrative staff and patients.
This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.
Education:
High School Diploma or GED (required)
Bachelor’s degree (preferred)
Licensure/Certification:
BLS Basic Life Support – American Heart Association (required)
Experience:
1-2 years of healthcare experience (preferred)
1-2 years of extensive customer service experience (preferred)
Experience in multiple areas of pre-access (scheduling, pre-registration, financial clearance) preferred.
Legal
Mercy Health is an equal opportunity employer.
Benefits
As a Mercy Health associate, you’re part of a Misson that matters. We support your well-being – personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.
What we offer
• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support
Benefits may vary based on the market and employment status.
Department:
Youngstown Cardiology
It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, a**ll applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health– Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email [email protected]. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [email protected].
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