1.
Regulatory Compliance & Governance
Implement Circulars: Spearhead the end-to-end implementation of all fraud risk-related
circulars and compliance mandates from the RBI, NPCI, and FIU.
Regulatory Confirmation: Own and ensure the timely, accurate submission of critical
regulatory implementations on the PCOMP portal.
Stakeholder Liaison: Serve as the primary point of contact for ad-hoc risk inquiries from
regulatory bodies and Law Enforcement Agencies (LEA).
Executive Reporting: Prepare and present advanced data analysis and high-level risk
reports for Board-level forums, including the Risk Management Committee (RMC).
2.
Risk Rule Engineering & Advanced Analytics
Rule Development: Codify, test, and deploy hundreds of high-impact risk rules (velocity,
blacklists, compliance) using Python and SQL to counter emerging fraud vectors.
Data Analysis: Query and analyze large-scale transactional and profile data to identify
patterns, build automated daily alert reports, and perform Root Cause Analysis (RCA).
ML Model Optimization: Partner cross-functionally with Tech and Data Science teams to
refine and optimize Machine Learning/AI-driven risk models to boost detection efficiency and
3.
Fraud Investigations & Operations
Investigations: Lead end-to-end investigations into sophisticated digital payment fraud
across UPI, IMPS, RTGS, PPI wallets, and merchant platforms.
Real-time Surveillance: Oversee real-time transaction monitoring systems and instant
containment protocols to mitigate active fraud threats.
Process Improvement: Author and standardize Standard Operating Procedures (SOPs) to
streamline fraud risk workflows and drastically reduce case resolution times.
4.
Team Leadership & Collaboration
People Management: Direct, mentor, and upscale a large operations team (including Team
Leaders) covering customer fraud support, transaction monitoring, and grievance handling.
Cross-Functional Alignment: Collaborate closely with Product, Tech, and Compliance
teams to secure stakeholder sign-offs and integrate preventive risk controls seamlessly into
the product architecture.