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Service Administrator

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Before you apply
LocationAlbuquerque, NM, United States
Work modeon-site
SeniorityEntry
DepartmentDistribution
Company size10,000+ people
First seenOct 30, 2026 · 5d ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
Serves as first point of contact with customers either on the phone or at the branch, developing positive relationships with key customers.
Assesses customers needs and gathers pertinent information
Creates basic work orders in appropriate systems
Provides some status updates to customers, as requested
Support the implementation and monitoring of workplace safety procedures, ensure safety documentation is maintained, report potential hazards, and assist with compliance requirements and corrective actions.
Promote safe working practices, encourage hazard reporting, support safety initiatives, and reinforce individual accountability for maintaining a safe working environment.
Demonstrate honesty, accountability, respect, and ethical decision-making in daily activities while reinforcing company values in interactions with colleagues, customers, and stakeholders.
Foster an inclusive and respectful working environment by recognizing different perspectives, encouraging collaboration, and supporting positive working relationships.
Provide additional administrative and operational support across service, safety, warranty, finance, and other relevant departments.
Identify opportunities to improve administrative processes, documentation accuracy, safety compliance, and overall service department efficiency.
Equal opportunity employer policy
Job Summary:
Serves as first point of contact with customer to promote quality customer service and assist with increasing business within the branch location
We are looking for a talented Service Administrator to join our Distribution business in (Albuquerque, NM).
You will make an impact in the following ways:
•
Serves as the first point of contact with customers either on the phone or at the branch, developing positive relationships with key customers.
•
Assesses customers needs and gathers pertinent information
•
Creates basic work orders in appropriate systems
•
Provides some status updates to customers, as requested
•
Support the implementation and monitoring of workplace safety procedures, ensure safety documentation is maintained, report potential hazards, and assist with compliance requirements and corrective actions.
•
Promote safe working practices, encourage hazard reporting, support safety initiatives, and reinforce individual accountability for maintaining a safe working environment.
•
Demonstrate honesty, accountability, respect, and ethical decision-making in daily activities while reinforcing company values in interactions with colleagues, customers, and stakeholders.
•
Foster an inclusive and respectful working environment by recognizing different perspectives, encouraging collaboration, and supporting positive working relationships.
•
Provide additional administrative and operational support across service, safety, warranty, finance, and other relevant departments.
•
Identify opportunities to improve administrative processes, documentation accuracy, safety compliance, and overall service department efficiency.
Legal
Cummins is an equal opportunity employer. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, sex, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, or other status protected by law.