Customer Service Supervisor
Read straight from Rhe's careers page, verified 1d ago.Seekless can tailor your résumé to it.
Seekless can write your résumé for this posting first.
Before you apply
LocationHongKong, China
Work modeon-site
Typefull-time
SeniorityMid
Experience3+ yrs
DepartmentWarehousing Solutions
Company size201–500 people
PostedJul 31, 2026 · 3mo ago
Verified live1d ago
May no longer be actively hiring
Posted by the company on Jul 31, 202663% of this company's open roles have been listed for 90+ days
At a glanceSummarised by Seekless from the posting.
Diploma or above, majoring in warehouse management, customer service, or relevant field
3 years or above related experience
Advanced ERP skills in warehouse management
Proficient in MS Office
Good in English and Cantonese
Candidates with working experience in fashion clothing and automatic robotic warehouse is a plus
Skills
ERP
MS Office
Business Unit:
BU Warehousing Solutions
Business Line:
BL Warehousing Solutions
Target Hire Date:
2026-08-15
What You Can Expect:
•
Work closely with Operations Manager to handle customer’s requirements and proactive to propose solution or option.
•
Maintain warehouse operations smooth.
•
Respond to interested parties in a timely manner with effective comunication skills.
•
Support management to meet operational KPI.
•
Monitor subcontractor performance and ensure compliance with company quality procedures.
•
Monitor the service quality and asset utilization of the warehouse.
•
Evaluate and review existing procedure & warehouse operation.
•
Propose improvement action plans on layout, stock level and operational processes, regularly review and adjust per need.
•
Implement dynamic management of warehouse, make statistics to timely reflect In & Out status, overstocking, backlogs and dead stock, analyze to provide a basis for decision-making.
•
Assess the storage differences between the system and the actual warehouse operation against the defined stock level.
•
Provide suggestions to improve the accuracy of management plans.
•
Collaborate with managers to enhance operational efficiency and customer satisfaction.
•
Manage any escalated queries and provide support to the customer service team.
•
Other ad-hoc assignments from Management.
What You Bring:
•
Diploma or above, majoring in warehouse management, customer service, or relevant field.
•
3 years or above related experience.
•
Advanced ERP skills in warehouse management.
•
Candidates with working experience in fashion clothing and automatic robotic warehouse is a plus.
•
Proficient in MS Office.
•
Good in English and Cantonese.
•
Candidates with less experience will be considered as Assistant Warehouse Supervisor.