• Handle and process all types of Letters of Guarantee (LGs), including issuance, amendments, renewals, cancellations, and claims handling.
• Ensure all LG transactions are processed accurately and in compliance with bank policies and regulatory requirements.
• Review customer requests and supporting documents related to guarantees and verify completeness before processing.
• Monitor expiry dates and follow up on renewals, releases, and outstanding guarantees. Coordinate with branches, customers, and related departments regarding guarantee operations and inquiries.
• Maintain accurate records and documentation for all guarantee transactions and archive files properly.
• Prepare periodic reports related to issued, outstanding, and expired guarantees.
• Ensure compliance with Central Bank regulations, internal procedures, and AML requirements.
• Support trade finance operations whenever needed within the department.
• Handle customer and branch inquiries related to guarantees professionally and efficiently.