Coins is the most established crypto brand in The Philippines and has gained the trust of more than 18 million users. Through the easy-to-use mobile app, users can buy and sell a variety of different cryptocurrencies and access a wide range of financial services.
Coins is fully regulated by the Bangko Sentral ng Pilipinas (BSP) and is the first ever crypto-based company in Asia to hold both Virtual Currency and Electronic Money Issuer licenses from a central bank.
What you’ll do
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Document Coordination: Collect KYC (Know Your Customer) documents and service agreements from clients immediately after a sale is closed.
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Quality Control: Review all submitted paperwork for accuracy and completeness before passing them to the Partner Solutions team to prevent back-and-forth delays.
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Liaison Work: Act as the main point of contact between Sales (Field or AM) and the onboarding teams to track the status of new accounts.
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Pipeline Support: Maintain updated records in the CRM to ensure the sales team has real-time visibility on onboarding progress.
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Client Communication: Professional follow-ups with clients to retrieve missing information or clarify document requirements.
What we expect from you
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Bachelor’s degree in Business, Marketing, or any related field.1–3 years of experience in sales, merchant acquisition, or business development — preferably in fintech, banking, or e-commerce.
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Fresh graduates with strong potential and a positive, can-do attitude are also welcome to apply.
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Ability to review complex data, identify discrepancies, and solve problems independently.
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Excellent verbal/written communication and presentation skills. You should be comfortable speaking with various stakeholders.
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Self-motivated, results-driven, and capable of working with minimal supervision. A strong customer service mindset is essential.
Join the Coins Team Now!
Benefits
Meaningful Collaborations - The successful candidate will work cross-functionally with other relevant teams to carry out implementations that will improve and create an impact on customer experience.
Scalable Growth - Be part of a fast-growing organization with the vision to expand its territories outside APAC which will provide opportunities for career advancement.
A Space For Bright Ideas - Let your bright ideas be converted into meaningful changes! Coins culture welcomes new ideas backed up by data to create an impact.