Client Coordination & Relationship Management: Own strong client relationships through timely communication, responsiveness, and attention to detail while leading calls, understanding requirements, managing follow-ups, and ensuring confidence in project delivery.
Account & Project Management: Independently manage ongoing client accounts and projects while driving smooth communication, timely follow-ups, and strong execution across teams and stakeholders.
Team Coordination & Management: Lead and manage a team of Account Managers/Executives and set clear direction, review work quality, coach on client handling and execution, and ensure accountability and consistency across the accounts under your remit.
Talent Coordination & Quality Management: Identify and coordinate the right creative talent for different project needs while applying judgment on quality, fit, availability, timelines, and budget.
Proposal Building, Pricing & Commercial Support: Lead the creation of proposals, scopes, and project plans for client requirements while owning pricing discussions, commercial decisions, and project solutioning.
Reporting & Operations: Track project progress, maintain account updates, and keep documentation organized across proposals, timelines, deliverables, and key account updates while ensuring strong operational discipline across accounts.