Marine Service Sales & Operations Coordinator
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Before you apply
LocationBulgaria: Varna
Work modeon-site
Typefull-time
SeniorityMid
Experience3–5 yrs
DepartmentService
Company size7+ people
PostedJul 22, 2026 · 3mo ago
Verified live20h ago
At a glanceSummarised by Seekless from the posting.
Approximately 3–5 years of experience in sales, customer service, service coordination or after-sales activities
Good understanding of technical service activities, spare parts and customer support
Confident communication and relationship-building skills
Practical, organized and customer-focused approach
Ability to coordinate several activities and stakeholders at the same time
Technical or commercial education; a marine, mechanical or engineering background is an advantage
Previous experience in the marine or maritime sector is strongly preferred
Benefits
Attractive compensation
Employee assistance program
Global parental leave
Flexible working models
Accelleron is accelerating sustainability in the marine and energy industries as a global technology leader in turbocharging, fuel injection, and digital solutions for heavy-duty applications. Building on a heritage of over 100 years as a trusted industry partner, the company serves customers in more than 100 locations in over 50 countries. Accelleron’s 3,000 employees are continuously innovating to deliver best-in-class products, services, and solutions that are mission-critical for the energy transition. You will join a team of experts in an exciting international environment, committed to excellence and innovation. Together, we support our customers in driving the transition toward sustainable industries with cutting-edge technology, deep expertise, and smart solutions. At Accelleron, we foster diversity and inclusion, welcoming and celebrating individual differences as a source of strength.
About the role
Support the growth and smooth execution of marine service activities by combining customer-facing sales support with hands-on service coordination. The new joiner will located in Varna, Bulgaria and will works closely with customers, service engineers, workshop teams and internal functions to ensure responsive, high-quality service delivery and to identify commercial opportunities in the maritime market.
Your responsibility:
Customer & Sales Support
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Develop and maintain relationships with shipowners, ship managers, shipyards and other marine customers
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Support the preparation of quotations, service proposals and contract renewals in cooperation with Sales and Technical teams
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Follow up on customer requests and commercial opportunities, ensuring timely and professional communication
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Identify opportunities for spare parts, field service, workshop repairs and service agreements
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Participate in customer visits and support commercial discussions with technical and operational input
Service Coordination
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Coordinate workshop and field service activities from customer request through job completion
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Plan and monitor service schedules, technicians, tools, spare parts and subcontractors
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Ensure service jobs are delivered on time and in line with customer expectations and company standards
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Act as a key point of contact between customers, service engineers, workshop teams and internal stakeholders
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Support maintenance planning, troubleshooting and issue resolution for marine customers
Operational Support & Continuous Improvement
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Monitor open jobs, priorities, costs and service performance
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Maintain accurate records in company systems and ensure correct job documentation
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Support the application of work instructions, HSE requirements and quality procedures
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Contribute to improvements in service processes, customer response times and operational efficiency
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Help ensure the availability and proper use of workshop and field service tools and equipment
Collaboration
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Work closely with Sales, Technical, Supply Chain and Finance teams to support service execution and business growth
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Coordinate with external service providers and subcontractors when required
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Share customer feedback and market information to support business development initiatives
Challenges
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Managing multiple customer requests and changing priorities
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Balancing commercial responsiveness with operational feasibility
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Coordinating service activities under tight timelines
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Maintaining high standards of customer service, safety and quality
Your background:
•
Technical or commercial education; a marine, mechanical or engineering background is an advantage
•
Approximately 3–5 years of experience in sales, customer service, service coordination or after-sales activities
•
Previous experience in the marine or maritime sector is strongly preferred
•
Good understanding of technical service activities, spare parts and customer support
•
Confident communication and relationship-building skills
•
Practical, organized and customer-focused approach
•
Ability to coordinate several activities and stakeholders at the same time
•
English: working proficiency
What Success Looks Like
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Satisfied customers and timely follow-up of requests
•
Well-coordinated service jobs and effective communication across teams
•
Growth in service, spare parts and contract opportunities
•
Accurate job documentation and reliable use of company systems
•
Consistent compliance with safety, quality and operational standards
Your benefits:
•
Attractive compensation & benefits
•
Employee Assistance Program
•
Global parental leave program
•
Flexible working models
We look forward to receiving your application. If you want to discover more about Accelleron, take another look at our website accelleron.com.
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Job Family Group:
Service