Find jobs
Pricing
Free Resume Checker
Sign in
Sign up
FIND JOBSPRICINGFREE RESUME CHECKERSIGN INSIGN UP
Jobs
/Customer Service Representative jobs
JO
Johnson Controls

Customer Service Representative

Salary$29k – $33k
LocationKansas City-Missouri-United States of America
Work modeon-site
Typefull-time
SeniorityEntry
Company size10,000+ people
First seenSep 11, 2026 · 1mo ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
Must have9
Customer service experience
Excellent communication skills
Able to type between 20 – 25 wpm
Basic knowledge of computer applications
Ability to work under pressure
Punctuality
Strong work ethics
Willing to perform other duties as assigned
Maintain necessary licensing
Nice to have2
Strong problem-solving skills
High School Diploma or GED
Eligibility2
Must be 18 years old
EEO is the Law / equal employment opportunity
Skills
Computer applications
Emergency Dispatch Operator (EDO)
Benefits
Promotional opportunities are available after 90 days. The hourly wage ranges from $14 to $16, depending on experience. Bilingual candidates fluent in Spanish and English are encouraged to apply and will receive additional compensation.
Responsibilities include, but are not limited to, the following:
· You will be responsible for monitoring and responding to alarms and signals while providing exceptional customer service.
· Make outgoing calls to verify alarms and signals, dispatch authorities, and notify responsible parties.
· Document alarm handling procedures and complete alarm processing as per standard operating procedures.
You will carry out your responsibilities by:
Participating in a comprehensive five-week interactive training program designed to prepare you for the role and introduce you to exciting opportunities. During this training, you will develop the skills necessary to succeed.
Required
· Must be 18 years old
· Customer service experience
· Excellent communication skills
· Able to type between 20 – 25 wpm
· Basic knowledge of computer applications
Preferred
· Strong problem-solving skills
· High School Diploma or GED
Candidates must have the ability to work under pressure, demonstrate punctuality, and uphold strong work ethics. And they must be willing to perform other duties as assigned.
This position requires you to maintain the necessary licensing as part of the job requirements.
Who we are:
Legal
Johnson Controls is an equal employment opportunity and affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law EEO is the Law. If you are an individual with a disability and you need an accommodation during the application process, please click here to send your request.
Training Class Start Date: Monday, July 21
Time: 8:00 AM - 4:30 PM CST; Monday through Friday for 4 weeks
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.
More roles at Johnson Controls
Baan Functional ConsultantSenior Service EngineerBaan Functional ConsultantSenior Manager, Pipeline Management, APACRegional Account Manager
Seekless
Seek less: one search across companies' own career pages, instead of a dozen job boards.
Product
Find jobsCompaniesPricingFree Resume CheckerBlog
Legal
AboutPrivacyTermsCookies
© 2026 SEEKLESS. ALL RIGHTS RESERVED.BUILT WITH CARE