NX
NxpIT SYSTEMS ADMIN/BUSINESS ANALYST
LocationKuala Lumpur
Typefull-time
SeniorityEntry
ExperienceUp to 2 yrs
Company size10,000+ people
PostedJul 21, 2026 · 2mo ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
Diploma or Degree in Computer Science, Information Technology, Engineering, or a related field
Fresh graduates or less than 2 years experience are highly encouraged to apply
Good knowledge of Windows and Linux operating systems
Strong customer service and problem-solving skills
Ability to work effectively with global teams across ATIT sites
Fluent in English; other language skills are added advantage
Willing to work on rotational 24x7 shift schedules
Experience or exposure to IT support in a manufacturing, semiconductor, or industrial environment is preferred
Knowledge of MES, automation platforms, engineering applications, or tester systems is an advantage
Relevant certifications (Microsoft, ITIL, Linux, etc.) are an advantage
Skills
Windows
Linux
MES
automation platforms
engineering applications
tester systems
ServiceNow
Ticketing Systems
IT Service Management (ITIL)
Windows & Linux Administration
Remote Troubleshooting
Manufacturing IT Support
Knowledge Management
Responsibilities
•
Provide first-line IT support for ATIT users and resolve incidents and service requests within SLA.
•
Monitor applications, infrastructure, alerts, and ticket queues to ensure service availability.
•
Troubleshoot and resolve issues related to end-user computing, business applications, and manufacturing systems.
•
Support manufacturing IT environments, including MES, shopfloor systems, engineering applications, automation solutions, and tester workstations.
•
Collaborate with regional and global IT teams to investigate, escalate, and resolve complex issues.
•
Deliver remote support across multiple sites and countries while maintaining effective communication with users.
•
Contribute to knowledge management through documentation, knowledge articles, and best practice sharing.
•
Participate in 24x7 shift operations to ensure continuous IT service support.
Job Requirements
•
Diploma or Degree in Computer Science, Information Technology, Engineering, or a related field.
•
Fresh graduates or less than 2 years experience are highly encouraged to apply.
•
Good knowledge of Windows and Linux operating systems.
•
Experience or exposure to IT support in a manufacturing, semiconductor, or industrial environment is preferred.
•
Knowledge of MES, automation platforms, engineering applications, or tester systems is an advantage.
•
Strong customer service and problem-solving skills.
•
Ability to work effectively with global teams across ATIT sites.
•
Fluent in English; other language skills are added advantage.
•
Willing to work on rotational 24x7 shift schedules.
•
Relevant certifications (Microsoft, ITIL, Linux, etc.) are an advantage.
Preferred Competencies
•
IT Service Management (ITIL)
•
Windows & Linux Administration
•
Remote Troubleshooting
•
Manufacturing IT Support
•
ServiceNow or Ticketing Systems
•
Knowledge Management
•
Global Team Collaboration
•
Customer Service & Communication
About the company
More information about NXP in Malaysia…